Mortgage Loan Processor

Job DescriptionWe are seeking a motivated and detail-oriented Mortgage Loan Processor responsible for processing conventional and government loan requests. This role requires adherence to product, underwriting, and state-specific guidelines, as well as investor requirements to ensure the timely and accurate processing of loan applications.Responsibilities• Maintain effective communication with all involved parties in a new loan application, including customers, brokers, correspondents, loan officers, and co-workers, to ensure a smooth and positive application experience.• Collaborate with internal departments and external organizations to obtain necessary processing-related documentation and information, such as Verification of Employment, IRS Transcripts, title searches, appraisals, bank statements, etc.• Notify relevant parties immediately of any irregularities or deviations from standard mortgage guidelines.• Monitor and update credit reports, appraisals, income documentation, and all verifications to meet underwriting conditions and ensure quick resolution of any issues with underwriting.• Perform administrative duties, including preparing and mailing commitment letters, reviewing title and homeowners insurance, sending loan suspend notices, updating loan conditions, and providing closing attorneys with additional documentation.• Ensure compliance with all regulatory requirements and guidelines.• Conduct analytical evaluations to determine changes required in regulatory documents.• Adhere to the company's risk and regulatory standards, policies, and controls in accordance with the company's risk appetite, escalating any risk-related issues to management.• Promote an inclusive environment that reflects the M&T Bank brand.• Maintain M&T Bank's internal control standards and ensure the timely implementation of audit recommendations and regulatory actions.• Perform additional duties as assigned by management.Qualifications• Associates degree with at least one year of mortgage industry experience, or two years of equivalent work experience in the mortgage industry.• Alternatively, three years of equivalent work experience, including a minimum of one year in the mortgage industry.• OR six months of specific M&T Bank mortgage processing experience, plus an additional 6-12 months of experience in customer service, operations, or the financial services industry.• Proficient PC skills, with strong knowledge of spreadsheet, word processing, email, and PDF software.Preferred Qualifications• Strong decision-making skills based on provided information.• Knowledge of product, investor, and compliance requirements.• Ability to adapt to a fast-paced, ever-changing mortgage environment.• Familiarity with new policies and procedures aimed at improving processes and workflow.• Ability to work independently under time constraints.• Excellent verbal and written communication skills.• Highly organized, with the ability to multitask effectively.• Strong attention to detail and ability to prioritize tasks.• Team-oriented with a strong work ethic, reliability, and dependability.

Created: 2025-02-24