Sales Support Specialist
Intergro - pittsburgh, PA
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Intergro, Inc., a division of Bunzl, provides agriculture mulch films, fertilizers, stakes, and related agricultural solutions to customers throughout North America and we are excited to add an ON-SITE Sales Support Specialist to our growing team. The Sales Support Specialist is responsible for performing and coordinating the day-to-day activities required to maintain service excellence for established accounts while promoting high satisfaction relationships with Intergro's sales team. More specifically, the role functions as a liaison between Sales and other departments in the company to address customer needs and is responsible for providing superior customer service through daily interactions with external and internal customers. Responsibilities:Provides Customer Service support of the Sales team through order tracking and by responding to customersales team questionsAssists with order entry and provides phone coverage supportProvides a variety of general account, clerical and sales support functions including, SAP customer contact clean up, return authorizations, and price file updatesDevelops email marketing campaign strategies and materials, promotional flyers and product detail communicationsCoordinates customer sample program, including responding to requests and arranging shippingManages credit applications, sales tax returns, MACM AR Data submissions, AR management via SideTrade, office supply orders, and month end reports for internal controlsAssists in ad-hoc customer reporting and reviewsSupports development of customer presentations and business reviewsConducts online customer and market research to optimize lead generation and target listsDevelops and maintains customer hierarchy and contact listsCoordinates trade show preparations and trade show supply management processesRequirements: High school diploma required; Bachelor's degree in Business, Sales, or Marketing preferredExperience with customer serviceMinimum of 3 years' experience in sales supportMust be a go-getter; able to work independently with minimal supervisionMust possess outstanding customer service skills and the ability to work in a team setting with a diverse group of employees, managers, and outside partiesStrong problem solving and analytical skills; recommends solutions, resolves problems, maintains a positive approachWillingness to travel for trade show eventsMust be able to work on-site in Clearwater, FL officeSo, what are you waiting for? A new career awaits you with endless opportunities.Bunzl is a global leader in the Cleaning & Hygiene, Food Processing, Grocery, Health Care, Non-Food Retail, and Safety industries. We have grown both organically and through acquisitions to sales in excess of $10 billion. Bunzl North America is headquartered in St. Louis, Missouri. Bunzl North America owns and operates more than 100 warehouses and serves all 50 states, Puerto Rico, Canada and parts of the Caribbean and Mexico. With more than 5,000 employees and 400,000 plus supplies, Bunzl is regarded as a leading supplier in North America.Bunzl Distribution offers competitive salaries, a comfortable work environment, and a full range of benefits including a 401k with a company match.Bunzl Distribution has a tradition of commitment to equal employment opportunity. It is the established policy to attract and retain the best qualified people without regard to race, color, religion, national origin, sexgender (including pregnancy), sexual orientation, age, disability or veteran status as provided by law.
Created: 2025-02-23