CREO administrator

Key Responsibilities: • End User Support for Creo: Provide advanced support for Creo Parametric issues, handling escalated incidents from the initial support team. • Subject Matter Expert in MBD: Serve as the expert in Model Based Definition, developing technical processes and procedures for MBD. • Technical Processes and Procedures: Develop and maintain technical processes and procedures for MBD. • Interface Management: Manage the interface between electrical and mechanical tools for routed systems. • Documentation Generation: Generate and maintain user documentation, including manuals, FAQs, and other essential documentation. • Collaboration with PTC: Liaise with PTC, the developer of Creo Parametric, for unresolved issues and seek their assistance when necessary. • License Management: Knowledge of license management is a plus. Minimum Qualifications: • 5+ years of related experience. • Degree in Engineering or a related technical field. • Expert in Creo usage and data management. • Understanding of Model Based Definition (MBD). • Experience in working with service desk systems. Preferred Qualifications: • Understanding of PDM systems: Teamcenter, EDM, DS-E3. • Experience with other Mechanical CAD tools and data management operations. • Knowledge of eCAD tools (Zuken E3.Series and Cadence OrCADAllegro). • Experience working with Service Now. Competencies: • Good communication skills, both written and verbal. • Ability to collaborate with cross-functional teams. • Capability to manage several projects concurrently.

Created: 2025-02-23