Operations and Fulfillment Specialist (3 - 5 years ...

Job descriptionJob Title: Operations & Fulfillment SpecialistLocation: Long Island City, Queens, NY (In-Person)Company: With ClarityJob Type: Full-Time, In-PersonSalary: $60,000 - $70,000 annuallyAbout UsWith Clarity designs and crafts authentic, accessible fine jewelry for life's most memorable moments and those in between, elevating the everyday. We're at the forefront of eCommerce with our fresh, technology-enabled approach, combining the best of online and offline shopping for lab-created diamonds and jewelry. We're redefining the D2C experience in the luxury jewelry space.Job OverviewWe are seeking a detail-oriented and proactive Operations & Fulfillment Specialist to join our team. In this role, you will support the day-to-day fulfillment operations by ensuring efficient handling of orders, inventory, and shipping processes. You will work closely with various teams to facilitate smooth and accurate order processing and shipping while maintaining high levels of customer satisfaction.Key ResponsibilitiesProvide daily morning updates on all upcoming shipping details to the team.Prepare, print, and transfer orders for Local Studs, Diamonds, and Home Preview requests as needed.Handle contract-out or contract-in transactions efficiently.Ensure the accuracy of GIN (Goods in) and invoice documentation.Manage the assembly process for shipping, including packing slips, GIN, invoice docs, and FedEx labels for upcoming EPZ shipments.Address any requests from reports and ensure timely completion.Print FedEx Overnight and APOArmy-USPS labels for relevant shipments.Process Memo requests and manage Memo returns as necessary.Conduct monthly inventory checks for Shelfstock, diamonds, studs, HP (home preview), influencer, reserve, and line items.Assist the packer in verifying FedExUSPS address labels and ensure proper packing of orders.Ensure the packing team has adequate supplies from the Basement or 1st floor.Enter detailed notes in Shopify for Resize, Repair, Recraft, and Exchange orders that are shipped daily.Generate and upload FedEx & USPS labels to our internal systems.Other duties as assigned.Qualifications3-5 years of operations or production experience, ideally within an eCommerce, jewelry or fulfillment environment.Fluent in English with excellent written and verbal communication skills.Strong computer skills, including proficiency with Shopify, Microsoft Office, and shipping platforms.Detail-oriented with excellent organizational and multitasking abilities.Ability to work efficiently in a fast-paced, dynamic environment.Problem-solving skills and the ability to think critically when faced with challenges.High level of reliability and a strong work ethic.BenefitsHealthcare: Medical, Dental, and Vision plans + others.PTO: 15 days of PTOSalary Range: 60k - 70k annually, based on experience.Job Type: Full-timePay: $60,000.00 - $70,000.00 per yearBenefits:401(k)Dental insuranceDisability insuranceEmployee assistance programEmployee discountFlexible scheduleFlexible spending accountHealth insuranceHealth savings accountLife insuranceOpportunities for advancementPaid sick timePaid time offPaid trainingParental leaveProfessional development assistanceReferral programVision insuranceWellness programSchedule:8 hour shiftMonday to FridayWeekends as neededApplication Question(s):How many years of jewelry experience do you have?How many years of experience do you have in operations and fulfillment?Experience:Microsoft Excel: 3 years (Required)Order fulfillment: 3 years (Required)Ability to Commute:Long Island City, NY 11101 (Required)Ability to Relocate:Long Island City, NY 11101: Relocate before starting work (Required)Work Location: In person

Created: 2025-02-23