Customer Contact Representative

Spherion Staffing is accepting resumes for an expanding West Monroe UTILITY company offering NEW OPPORTUNITIES for CUSTOMER CONTACT REPRESENTATIVES... These are Temp-to-Hire positions! Competitive pay! Benefits! Opportunity for growth! And much more! Starting Pay $14hour *Once hired full-time with the client, pay increases to $17+ per hour with unprecedented benefits, including medical, dental, vision, 401K and more Must be available to work Monday-Friday 7AM-7PM (Additional hours as needed depending on weather)JOB DUTIESRESPONSIBILITIESCommunicate and cooperate professionally with peers, supervision, external and internal customersMaintain a safe and productive environment.Read, understand, and comply with company policy and proceduresPrepare a record of all customer-requested activities on the accountInterface with other departments and employees to satisfy customers' needs and complaints while maintaining the department's productivity goalsRegular and reliable attendanceMINIMUM REQUIREMENTSMinimum 1-2 years experience within a customer service environment Customer service experience working with both internal and external customers as necessaryGood interpersonal skills along with strong written and oral communication skills. Basic knowledge of personal computer operations and related software (Microsoft Office)Ability to work well under pressureAbility to work additional required overtimeAbility to learn and apply company policies and proceduresAbility to solve problemsAbility to perform independently of direct supervisionAbility to read and interpret procedures and make decisions accordingly Self-motivated and dependable team playerAbility to meet the public in a pleasant and tactful manner and understand the importance of delivering a high level of customer serviceDemonstrated acceptance of a diverse and inclusive work environment and customer baseKnowledgeable in MS Office and computer skills If you want to apply for these positions, please TEXT us at 318-340-0005 to schedule an interview!

Created: 2025-02-23