Store Manager

Company DescriptionWestern Shotcrete Equipment is an Industry leading ConcreteShotcrete Pump manufacturer in Business 38 years. We are a family owned and operated small business looking for self driven individuals who put customers first.SummaryThis is a full-time on-site role for our service and parts store in San Fernando, Ca. This role includes customer service, inventory management, and sales for this location. The store Manager will be responsible for day-to-day tasks related to customer service, communication, store management, sales, employee oversight, inventory, and loss prevention. The store manager will also handle all sales from this location. This includes parts sales, and new machines. He will seek to build relationships and drive a positive customer experience as well as increase sales. He will also work with the mechanic to ensure machines are fixed correctly and in a proficient manner. Experience fixing and operating concrete pumps or heavy equipment encouraged but not required.RequirementsEnsure store is open and managed during normal business hoursEnsure customers machines are repaired promptly and correctlyEstablish and maintain good communication with the customerMaintain inventory levelsengage with customers to drive salesmaintain clean and orderly store.provide training and leadership to other employeespromote a positive work environmentdevelop grow targets and plan to reach targets.resolve customer complaints, disputes as crease store revenue to align with business goals.hire and train new employees as necessary. Track store performance and manage hiringterminations as requiredThis list is of Duties is and responsibilities is not al-inclusive and may be expanded to include other duties and responsibilities within the product scopeQualificationsMinimum of 5 years experience with mobile hydraulic construction equipment.ability to work well with othersavailable to travel as necessaryStrong Communication skillsStrong Moral character.Store Management and Retail Loss Prevention knowledgeAbility to effectively manage and lead a teamExcellent organizational and problem-solving skillsExperience in sales management.Knowledge of inventory management and merchandising principlesBachelor's degree in Business Administration or related field is a plusPhysical DemandsWhile performing the duties of this job, the employee is regularly required to stand, walk, stoop, bend, and use hands, to finger, handle, or touch; frequently required to pushpull.Ability to regularly lift andor move up to 50 lbs.Work environmentWhile performing the duties of this job the employee will be at time exposed to noise, dust, and chemicals.Safety glasses must be always worn while in the shop.Benefits-Paid vacation-401k-sales commission-annual performance bonus

Created: 2025-02-23