Product Application Engineer

We empower employees to create a better future by upholding safety standards, solving complex problems, continuous improvement, and fostering inclusivity. Every part and every voice matters.JOB DESCRIPTION:As a Product Applications Engineer (PAE), you'll be an essential part of our team, dedicated toprovidingoutstanding service to our valued customers. Your primary responsibility will be offering technicalsupport and expertise to various stakeholders, including the sales team, Customer ServiceRepresentatives (CSRs), and customers. You will work closely with the sales team and CSRs,providing them with the technical insights and support they need to effectively communicate productfeatures, benefits, and value propositions. You will also collaborate on technical documentation,sales presentations, and training materials to ensure that everyone on the team has comprehensiveproduct knowledge.Additionally, you will gather feedback, identify areas for improvement, and communicate customerneeds and preferences to our product development teams. Your insights will be essential in shapingfuture product enhancements and innovations. You will ensure that all technical recommendations andsolutions align with regulatory standards, quality requirements, and company policies. You willconduct thorough evaluations and tests to validate product performance and reliability. As aProduct Applications Engineer, you will use your technical proficiency, exceptional communicationskills, and customer service expertise to drive customer satisfaction, support sales initiatives,and contribute to the overall success of our organization.JOB DUTIES & RESPONSIBILITIES:• Offer technical support for the sales department and customers, prepare a technical offer, andselect an appropriate hydraulic motor and steering unit.• Give technical support to customers during the sales process.• Collaborate with internal departments (quality, production, managers) in matters related tocustomer requirements.• Create new products in Systems, Applications & Products (SAP) and Product Lifecycle Management(PLM) systems.• Coordinate and create prototypes of new products.• Continued learned knowledge of the White Drive Motors & Steering PortfolioEXPERIENCE REQUIREMENTS:• Candidates with higher education in technical fields like mechanics, machine construction, ormechatronics are preferred.• Preference is given to candidates with prior experience in a similar professional capacity.• The ability to work autonomously and in a team environment is essential.• Extensive computer knowledge and programs such as MS Office are a must.DESIRABLE QUALIFICATIONS:• 3D modeling expertise• Working knowledge of Siemens NX CAD WORKING CONDITIONS:This role is full-time with occasional after-hours availability to meet customer needs, which mayinclude travel tocustomer locations. It involves working in an open office environment, where extended periods ofsitting andoccasional stair climbing may be required.

Created: 2025-02-23