Administrative Assistant

Job Specific RequirementsThis position is responsible for supporting technicians, resolving customer complaints and issues, and completing needed paperwork.- Coordinate appointments with technicians and sub-contractor- Customer Service, assisting customers with various issues, such as billing, service requests, etc- Complete andor scan documents as needed- Order and track parts- Work with technicianssub-contractors to ensure paperwork is completed properly within the designated time- Assist in coordinating technician activities such as scheduling, customer notification and equipment procurement- Receive and Issue material and equipment to technicians- Interfacing with customers on Customer Satisfaction issues- AR SME and handle disputes with customers- Assist Account Management process when needed with booking service projects and process parts ordering for quoted and repair jobs- Assist with clearing account review and processingQualifications:- High School Diploma or equivalent- 5+ years of office administrative support- 5+ years of Microsoft Suite including Outlook, Word and Excel- Typing Speed of at least 40 WPMHours - 7am to 5pm M-FPay rate $32.70 hourBenefits InfoPride Global offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.

Created: 2025-02-23