Brokerage Client Support Specialist

Are you an organized, detail-oriented professional with a background in financial services or brokerage? Do you thrive in a fast-paced environment where client experience and process improvement are key? If so, we have an exciting opportunity for you!Position: Brokerage Client Support SpecialistLocation: Lutherville Timonium, MDSchedule: Monday - Friday 8-5pmWhy You'll Love This Role:As a Brokerage Client Support Specialist, you'll play a crucial role in ensuring an exceptional client experience by handling inquiries, resolving issues, and collaborating with internal teams to provide top-tier service. This role is ideal for someone with strong administrative skills, brokeragefinancial services experience, and a proactive mindset to drive process improvements.Key Responsibilities:Provide high-quality support to brokerage clients, ensuring timely and accurate resolution of inquiries.Perform moderately complex administrative tasks with efficiency and precision.Identify opportunities for process improvements and proactively implement solutions.Escalate non-routine client issues to supervisors as needed.Collaborate with internal teams to ensure smooth client service delivery.Maintain accurate records and documentation of client interactions and issue resolutions.What We're Looking For:2+ years of experience in brokerage, client services, or financial services support.Strong administrative and organizational skills with keen attention to detail.Excellent verbal and written communication skills for client interactions.Ability to problem-solve, prioritize tasks, and work independently in a dynamic environment.Familiarity with financial products, services, and brokerage operations is a plus!This is a great opportunity to grow within a well-respected financial services team. If you're ready to bring your expertise, professionalism, and problem-solving skills to a role where you can make an impact"”apply today!#Hiring #BrokerageSupport #FinancialServices #ClientSuccess #CareerGrowth

Created: 2025-02-23