Parts Manager

Malin's Parts Manager are an integral part of our parts operation. The successful person in this role will be an energetic self-starter with the ability to see when things need to be done and foresee any issues that may arise. You'll work on a great team that processes inquiries and order requests for parts and materials, mostly through email. You'll work with our external customers and technicians to ensure their parts are received as soon as you can get them. ESSENTIAL FUNCTIONS:Minimum of 5-7 years working customer service, preferably in parts retail or parts distribution settingManage the financial performance of the parts departmentManage inventories located at the branch office, in parts vans and on consignment. Conduct meetings with parts personnel to coordinate day-to-day activities. Set and review parts inventory levels. Monitor overstock and understock parts. Assist with periodic return of overstock items to branch office. Review and approve vender invoices.Conduct and participate in parts strategy meetings. Assist with account strategy. Participate in product demonstrations.Maintain direct contact with current and prospective customers at end user locations. Address customer service issues.Select, train, develop and counsel direct reports.Prepare budget for management approval QUALIFICATIONS & REQUIREMENTSFive to seven years' experience in parts distribution preferredExperience with the Company preferredTwo-year college degree preferred.Good computer skills required.Valid driver's license and ability to safely operate lift trucks. GeneralSelf-starter with the ability to work independently in a dynamic, fast-paced environmentHardworking and energetic Excellent customer service skillsExcellent time-management skillsSolid written and documentation skillsSolid verbal communication skillsCoachable and teamwork spiritLanguage & Communication SkillsAbility to read and interpret customer communications and common documents;Ability to respond to inquiries or comp laints from internal customersPhysical RequirementsClimbing, stopping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, talking, hearing and repetitive motions. Heavy work, exerting up to 100 pound of force occasionally, andor up to 50 pounds of force frequently, andor up to 20 pounds of force constantly to move objects. Required to have visual acuity to perform an activity such as: operating machines where the seeing job is at or within arm's reach; performing mechanical or skilled trade tasks of a non-repetitive nature. Subjected to inside and outside environmental conditions, noise, vibration, oils, atmospheric conditions and a variety of physical activities such as proximity to moving mechanical parts, moving vehicles, electrical current or exposure to chemicals.Malin is an EO Employer -- MFVeteranDisabled

Created: 2025-02-22