Legal assistant/intake specialist

James F. Aspell P.C., a very busy workers compensation and Social Security Disability law firm is currently seeking a warm, caring professional and detail-oriented legal assistant SpecialistReceptionist to join our team. The successful candidate will be responsible for handling inbound leads, identifying and nurturing new business opportunities and fostering strong client relationships. You will spend your day largely on the phone, scheduling appointments, obtaining information as well providing support to new and existing clients. Additionally, you will be supporting 2 attorneys and 3 paralegals with medical records requests, and overflow transcription.Additional duties to include providing necessary administrative support to ensure our office operations run efficiently including administrative tasks as needed including filing, faxing, and assisting the lawyers and paralegals on an as needed. This is a very "hands on" position and we need a client-focused candidate who has excellent organizational skills, attention to detail, and the ability to maintain confidentiality in a legal setting.Key Tasks Include:· immediate outgoing self starter. This is not a job for an introvertGenuinely empathize with new and existing clients and their situationManage, schedule or direct all inbound client inquiries as requiredIdentify and pursue onboarding of inbound leadsContacting existing clients on a regular basis to check in on their needsGreeting clients and visitors in a professional manner, ensuring a positive experienceFollow up and nurture inbound leads.Nurture existing client relationshipsBe able to effectively manage a 300 plus caseload efficiently· Answer all incoming phone calls and direct calls to the appropriate person, taking detailed messages when necessary.· Schedule and coordinate client appointments for multiple providers .· File, copy, print, fax, and handle complex phone calls.· Perform other duties as required.Requirements:· Strong communication skills (written and verbal)strong self-starter· Customer service oriented· Understanding of the appropriate use and importance of related forms, medical terminology, referral processes.· Excellent time management skills and ability to prioritize work.· Punctual, reliable and organized.· 1+ year applicable PI or workers comp experience strongly preferredPrior Filevine or Lead Docket experience a major plusLocationIn person, FarmingtonJob Type: Full-timeBenefits:401(k) (after 1 year service)Dental insuranceHealth insuranceVision InsuranceLegal setting:Private practiceMedical specialties:Workers Compensation, Social Security Disability and BankruptcySchedule:35.5Monday to FridayPlease apply if:You eager to become part of an exceptional team.You want to grow as a professional in a supportive environment.Job Type: Full-timePay: From $24.00 per hourExpected hours: 35.5 per weekBenefits:401(k)Dental insuranceHealth insuranceVision insuranceSchedule:8 hour shift

Created: 2025-02-22