Metal Materials Customer Service Representative

Job Title: Metal Materials Customer Service RepresentativeCompany: Breda MetalsLocation: Hackensack, NJ (On-Site)Job Type: Full-Time (Monday - Friday, 8:30 AM - 5:00 PM)About UsBreda Metals is a leading supplier of premium European metal materials, known for exceptional quality, reliability, and outstanding customer service. We are looking for a motivated Customer Service Representative who is eager to learn about metals, excels in a fast-paced environment, and is passionate about providing top-tier support to our customers.ResponsibilitiesCustomer ServiceAssist customers via phone, email, and in person.Provide product information and recommendations.Manage and track customer orders.Address inquiries and resolve issues professionally.Order Processing & CoordinationProcess quotes, orders, and invoices.Work with sales and warehouse teams for smooth fulfillment.Logistics & Supply ChainOversee metal product transportation and timely delivery.Coordinate with suppliers, freight companies, and third parties.Monitor inventorysamples and address supply chain ternational RelationsCommunicate with global suppliers and customers.Stay informed on market trends, pricing, and demand.Collaborate on logistics and supply chain operations.QualificationsPrior customer service experienceExcellent communication and organizational skillsStrong communication and interpersonal skillsAbility to multitask and prioritize customer needsProficiency in Microsoft Office, Google Suite, and SalesforceExperience with WordPress, coding, or CAD softwareExperience in construction or architectural field a plus Ability to speak Italian is a plusBenefitsCompetitive pay: $20-$25 per hourHealth benefits401(k) with company matchPaid holidays, vacation, and sick daysHow to ApplyIf you're an experienced customer service professional with a passion for sales and learning, we'd love to hear from you! Please send your resume and cover letter to with the subject line: "Customer Service Application - Breda Metals."

Created: 2025-02-22