Account Manager

Company DescriptionNile Commerce is an integrated, end-to-end commerce agency based in Bentonville, AR. We specialize in helping retail suppliers and ecommerce brands achieve scalable and sustainable growth through our comprehensive suite of customized solutions. Our services cover six disciplines of commerce, including Data, Creative, Media, Retail, Ecommerce, and Logistics.Role SummaryThe Account Manager will be responsible for managing client accounts, building and maintaining strong relationships with clients, and ensuring client satisfaction. They will also be responsible for identifying new business opportunities and collaborating with internal teams to develop and implement effective strategies.Role ResponsibilitiesHandle day-to-day communication with retail merchants and their teamsRespond promptly to any business requests they may haveDevelop commercially viable and compelling new products for your assigned categoriesPrepare materials for sales meetings including product samples, sales presentations, and item and costing information.Clearly communicate buyer's expectations of products and execution of product delivery for modular and promotions purchases to clients in writingDeliver sales and profitability targetsBuild customer relationships at the buyer level and facilitate connectivity in other functional areasExecute consumer and shopper driven strategies for their customersUse data, information systems, and metrics around financial, brand, and shopper trends to maximize market share, sales, and profitsProvide analytical and presentation supportDevelop and execute Customer & Category Strategic Development and annual operating planNegotiate and manage EDLC Costing to create customer and company value by consistently measuring and enforcing trade terms and identifying opportunities for improvementWorks with demand planning to develop accurate sales forecasts and achieve specified levels of forecast accuracy Works with Product Development and client teams to create winning, high value, great package products.QualificationsExcellent communication and interpersonal skillsStrong customer relationship management skillsAbility to understand and analyze client needsExperience in account management or a similar roleKnowledge of ecommerce and retail industryProficiency in using CRM softwareAbility to work well under pressure and meet deadlinesBachelor's degree in Business, Marketing, or a related fieldDirect sales experience with Walmart is requiredStrongly prefer candidates with experience in private label salesExperience with Walmart Luminate is considered a significant advantage

Created: 2025-02-22