Retail Specialist

OBJECTIVE: Build a sustainable sales volume by cultivating and maintaining client relationships. Provide outstanding customer service. RESPONSIBILITIES: SALES & MARKETING:Achieve and grow individual sales and support team sales goals.Maintain contact with management regarding sales performance.Build lasting relationships and grow preferred client list. Personally contact customers via telephone, direct mail, email, and any other effective media.Provide marketing, promotional, and event support.Serve as a mentor to fellow Sales Associates and interns. CUSTOMER SERVICE:Work as a team to exceed the highest customer service expectations. Greet all customers promptly in a professional, friendly and attentive manner.Proactively resolve customer issues.Continually acquire fashion, industry, and product knowledge to provide specialized expertise.Precisely mark garments for custom clothing and alterations. MERCHANDISING:Maintain floor standards: perform daily store maintenance, including stock work, re-merchandising, display, price markdowns and light cleaning.REQUIREMENTS:Extroverted, enthusiastic, motivated, and accountable with strong communication skills.5+ years' experience in retail (men's fashion preferred).Proven ability to produce sales.Prior commissioned sales experience (preferred).Retail software experience (POS).Microsoft Outlook, Word, & Excel aptitude.Knowledgeable and enthusiastic about men's fashion4-year degree (preferred).Schedule flexibility to include evenings, weekends, and non-business PENSATION: Base + Commission + Team BonusEmployee discountPaid vacation and holidays401KWe are an equal opportunity employer committed to providing a diverse environmentThe above information has been designed to indicate the general nature and level of work performed. It is not designed to be a comprehensive list of all duties, responsibilities and qualifications required of employees assigned to this job.

Created: 2025-02-21