Business Development Account Manager
Atlantic Sweeping & Cleaning, Inc. - baltimore, MD
Apply NowJob Description
We are an exterior property maintenance company located in Virginia. Atlantic Sweeping & Cleaning has served the Washington, DC and Baltimore Metro area since 1977, providing Street Sweeping and Pressure Washing services to businesses, contractors and commercial spaces. Our coverage area stretches as far North as Towson, Maryland all the way through Fredericksburg, Virginia and as far West as Culpeper.Purpose and Description:ASC is looking for an Account Manager. This position will be responsible for bringing a consistent flow of profitable new business for the Company in accordance with the sales and marketing plan. Executes sales and customer relations procedures. Maintains and improves the Company's competitive position in the market. Monitors projects to ensure the positive customer experience with services provided. Identifies and communicates any specific customer preferences or requests for service with management team. Immediately works to provide solutions to any customer complaints and ensures such complaints are resolved positively.Responsibilities:Meets or exceeds sales goals by actively selling Street Sweeping and related services contracts for services that include, but are not limited to, parking lot sweeping, street sweeping, pressure washing, porter services, concrete repair and new installations, and equipment sales and rentals, etc.Prospects for new business by developing relationships with general contractors, builders, commercial developers, property managers, and others. Plans and maintains an adequate cold and warm callsleads to cover the market.Supports account management in securing renewals and selling additional contracted work as needed. Aware of billing and collection status on all projectscustomers. Advises on credits and collections and works with production and customer to get any collection issues resolved for work sold.Prepares and presents proposals in a complete and professional manner, according to company standards. Follows-up on hard bids and offers value-engineered solutions to customers.Conducts site inspection and assessment with Estimators and or Production.Managing multiple projects and clients simultaneously.Acts in capacity of Company representative and develops community ties to enhance public image and brand of the Company. Represents Company at various events, organizations, and associations for the purpose of building relationships that lead to new business.Key Performance Metrics:Actual sales to budget goals setClose-ratio on a proposal presentedRatio of a proposal submitted to backlog goals and objectivesMargin on projects sold - pricing at targeted or above target margins to ensure profitable workAccuracy and completeness of sales, customer, and prospect database informationDevelopment of loyalrepeatreferral customer baseEqual balance of Cold calls vs Customer request via call in'sKnowledge, Skills, and Abilities:Energetic self-starter that demonstrates initiativeTenaciousExcellent communication and interpersonal skillsExcellent organizational skills for self and ability to provide directionorganization for others in order to execute the successful projectExcellent time management skillsCommand of the technical requirements to maintain database informationAbility to present an effective sales presentation - written and verbalKeen eye for detail requirements of estimating and preparing proper bidResult and action-orientedSales and growth-orientedEffective problem-solving skillsAbility to handle adversityPerforms and demands excellent quality in workService and teamwork-orientedCustomer-centered and focusedProficiency in or knowledge of using a variety of computer software applications, to include Microsoft Excel, Word, and Outlook.Qualifications and Requirements:2-5 years of sales experienceDriver's License with clean driving recordAbility to pass a background check.Job Type: Full-timePay: $60,000.00 - $80,000.00 per yearBenefits:401(k)Dental insuranceHealth insuranceLife insurancePaid time offVision insuranceSupplemental Pay:Bonus opportunitiesPerformance bonusAbility to Relocate:Sterling, VA 20166: Relocate before starting work (Required)Work Location: In person
Created: 2025-02-21