Senior Project Manager - Commercial Services

OverviewThe Senior Project Manager - Commercial Services is a senior leadership role responsible for overseeing the performance and development of 15 Project Managers, ensuring all projects are delivered on time, within scope, and within budget. Additionally, the Senior Project Manager ensures alignment with organizational goals, acts as a liaison between the Director of Operations (Client Experience) and Project Managers and upholds the highest standards of client satisfaction and operational efficiency. Travel flexibility is required, with the possibility of overseeing projects on-site within the DMV service market as well as out-of-market opportunities for extended periods as dictated by customer needs.ResponsibilitiesProvide strategic leadership and guidance to Project Managers, fostering a collaborative and results-driven team culture.Support the Sales Team in quoting and project scoping processes by ensuring accurate and timely information for customer proposals.Monitor the progress of projects to ensure successful and timely completion.Conduct site surveys to identify areas of concern and potential challenges on projects.Act as a senior point of contact for key clients and ensure effective communication with stakeholders.Implement and maintain standardized project management practices, tools, and methodologies.Oversee project budgets, resource allocation, and identify potential risks related to timelines and resources.Prepare project reports for management, clients, or stakeholders, and provide updates on team dynamics and project performance.Develop and maintain relationships with existing clients to drive new business and service offerings.Direct team members in executing project requirements while adhering to company policies and safety protocols.Address escalations from Project Managers and provide guidance on complex project challenges.Facilitate professional and comprehensive project execution while maintaining a professional rapport with clients and staff.Identify areas where Standard Operating Procedures (SOPs) need to be created or enhanced to meet business and customer needs and contribute to their development and implementation. QualificationsPMP or equivalent certification preferred, tech savvy!5 years' experience in office, industrial, construction or IT relocation.5 years of supervisory experience managing 10 or more subordinates.Demonstrated experience matching skill levels to complexity of workloads.Exceptional leadership and interpersonal skills.Excellent time management skills.Team player and motivator.Proficient with Microsoft Outlook, Excel, and Word.Strong analytical and problem-solving abilities.Excellent communication and negotiation skills.Proficiency in project management tools and software is highly desired.

Created: 2025-02-21