Driver

Job Purpose: Operates ETCOG GoBus transit vehicle to provide public transportation to passengers to local or distant points throughout Smith County. Required behaviors for all positions: • Communicate with co-workers, management, customers, vendors, and others in a courteous and professional manner • Conform with and abide by all company codes, regulations, policies, work procedures and instructions • Embrace ETCOG's Vision, Mission and Purpose • Demonstrate the values and principles set forth in the Customer Service Creed in all interactions with all individuals, both within ETCOG and when dealing with those we serve • Regular attendance Qualifications: Education: High school diploma or equivalent required. Experience: Requires minimum of 2 years professional driving and customer service experience; prefer experience in a public transportation setting; computer or tablet skills required; equivalent combinations of education, experience, knowledge, skills and abilities will be considered. Licensing Requirements: A valid driver's license and a safe driving record required; CDL license preferred, not required; new Texas residents with a valid driver's license from out of state will have 90 days from date of hire to obtain their Texas driver's license. Skills and Abilities: Knowledge of the geographical region is required; ability to pass Department of Transportation (DOT) physical examination and drug screening requirements; ability to pass required annual background screening to include MVR Driving Record, Criminal and Sex Offender check, and other contractual requirements to qualify for the Non-Emergency Medical Transportation program andor additional contractual agreement requirements as determined by GoBus; knowledge of and the ability to use standard defensive driving techniques; ability to maintain a valid driver's license and good driving record according to established policies and procedures; ability to tell time and keep a timely schedule, ability to read and understand maps and time tables, determine directions and follow a mapped route; ability to utilize critical thinking skills to solve problems; ability to read, write and speak English required; bilingual in English and Spanish preferred; ability to maintain professionalism and provide excellent customer service for a diverse customer base; ability to operate mobile tablet and communicate via email and cell phone required. Office Equipment and Software: Computer, cell phone, fax, copier, tablet, push to talk devices; Software: Microsoft Office, Outlook, Route Match, Ecolane. Decision Making: Must follow established steps and procedures. Interpersonal Communication: Internal customers at all levels; regular interaction with the general public. Confidential and Sensitive Information: Access to customer names, addresses and telephone numbers. Scope of Financial Responsibility: NA Working Conditions: Potentially Hazardous Condition: Driving throughout the East Texas region. Environmental Conditions (noise, temperature extremes, etc.): • Weather extremes and temperatures driving through the region - Monthly occurrence • Noise from bus cab varying from road noise to passengers - Monthly occurrence Physical Exertion: • Sitting for extended periods of time - Hourly occurrence • Twisting, pulling, pushing while loading clients in wheelchairs onto the lift and positioning them appropriately in the transit vehicle - Daily occurrence • Bending, kneeling, squatting in order to securely fasten clients in wheelchairs to transit vehicle floor brackets - Daily occurrence • Climbing up and down transit vehicle steps several times throughout the day to enter and exit the vehicle - Daily occurrence Physical Demands: Physical Activity Standing 15% Walking 15% Sitting 75% Fine Dexterity 15% Reaching or Climbing 15% Stooping or Crawling 15% Lifting or Exerting Up to 10 lbs. 10% Up to 25 lbs. 10% Up to 50 lbs. 0% Up to 100 lbs. 0% Depth Perception 10% Talking or Hearing 50% Vision Requirements Close Vision 20% Distance 35% Color 30% Peripheral 50% Adjust Focus 20%

Created: 2025-02-21