Field Service/Support Technician

Position: Coatings Performance Specialist Work Shift: 1st Shift (8:00 AM to 05:00 PM) Number of Openings: 1 Location: 2155 Breckenridge Blvd Lawrenceville, GA 30043 Looking for recent graduates and engineers for this position.Responsibilities:The Outsourced Service Provider supports Company coatings products at a specific account site or region by providing services in the areas of measuring, monitoring, charting, reporting and analyzing key product and process characteristics (coatings field analysis).Purpose: The Outsourced Service Provider supports the Company salestechnical teams to assure value to the customer for product technical support and problem investigation, analysis providing coatings field analysis. This position will be to develop students in the technical service organization and create candidates to the fulfill open positions in the future inside of our organization. Experience = 0-3 years.Strategic Importance: The Outsourced Service Provider team demonstrates technical and professional expertise to enhance Company's reputation with the customer; integrates within the business and technical community to bring additional value to ECO coatings customers through coatings field analysis; monitors key performance indicators within product service environments to support problem resolution and product improvement initiatives that are critical to customer performance expectations. Minimum qualifications: Team members of the Outsourced Service Provider should have the following qualifications - Students of Chemistry or Engineering. Team members must have good interpersonal skills, mechanical aptitude, familiarity with quality systems concepts and knowledge of basic IT tools (e.g. MS Office). Team members must be available to work rotating shifts, weekends (when necessary), able to travel on a limited basis and must be physically capable of working on feet for extensive periods of time. Special skills required: Computer Skills MS Word, PowerPoint, Excel, Basic Problem Solving Root Cause Analysis ability, Good verbal and written communication skills, Good interpersonal skills.

Created: 2025-02-21