Tenant Services Specialist

The Arc Central Chesapeake Region (The Arc) supports people with intellectual and developmental disabilities (IDD) to live, work, and connect with their community. This role will be working with Chesapeake Neighbors, a subsidiary of The Arc founded in 2007 specifically to provide, promote, and support safe, affordable, and accessible housing for people and families in need.Tenant Services play a vital role in ensuring residents have the support and resources needed to maintain stable housing and improve their quality of life. By facilitating tenant onboarding, managing lease agreements, and connecting residents to essential services, they help create a positive and inclusive living environment.The Tenant Services Specialist is responsible for managing the leasing process for affordable and accessible housing units tailored to people supported by The Arc and providing resource navigation support to other tenants that need it to maintain their apartment. This role includes working with government housing voucher programs, ensuring compliance with fair housing laws, and fostering a supportive and inclusive community. The ideal candidate will be a highly organized and proactive professional with experience in tenant services, housing coordination, and compliance. They will be responsible for managing tenant onboarding, lease agreements, and housing vouchers while ensuring adherence to Fair Housing laws and other regulations. Additionally, they will collaborate with property management, maintenance teams, and community organizations to support tenants in accessing resources, maintaining housing stability, and enhancing their overall living experience.This position requires a high school diploma or GED and a minimum of two years of experience working with tenants. This position includes an award-winning total rewards (benefits) package and paid professional development opportunities.To apply, please visit our careers page at The Arc Central Chesapeake RegionThe Arc Central Chesapeake Region (The Arc) is a dynamic regional organization providing person-centered supports for people with intellectual and developmental disabilities to live, work, and connect with their communities. We advocate for equity and access for people with intellectual and developmental disabilities to live self-determined lives and foster opportunities towards self-sufficiency. To learn more, visit Arc highly encourages all employees to become fully vaccinated against COVID-19 and other communicable diseases. The Arc is an equal opportunity employer which means we provides equal opportunity to all qualified candidates without regard to race, color, religion, ancestry, sex, gender, gender expression, national origin, age, marital status, militaryveteran status, sexual orientation, gender identity, pregnancy, genetic information, disability, or any other characteristic protected by applicable law. To provide equal employment and advancement opportunities to all candidates, employment decisions at The Arc will be based on merit, qualifications, and skills.

Created: 2025-02-21