Customer Webstore eCommerce Manager

Job descriptionCompany Descriptionbrandorâ„¢ is a branded merchandise agency with in-house design, technology, and logistics capabilities, based in Hanover, Maryland. We help connect brands with their target audience through strategic branded merchandise programs and advanced project management and logistics. As brandorâ„¢, we continue the legacy of Adform Creative, founded in 1978, evolving into a leader in strategic branded merchandise. The team at brandorâ„¢ embodies the essence of being brand ambassadors for their clients.We are a small team where everyone is part of the "brandor family". If you are the kind of person who cares for others, is meticulous to details, is willing to work hard, has a passion to get things done, and is hungry to learn and grow, we are the right fit for you!Role DescriptionThis is a full-time on-site role for an Customer Webstore eCommerce Manager at brandorâ„¢ in Hanover, MD. The person in this role will be responsible for coordinating the building and launch of client webstores as well as the ongoing maintenance, support, and customer service that accompanies them. The role includes both working with other brandor team members on a day-to-day basis as well as working directly with clients as required.Position TypeFull-timeShiftTypically Monday - Friday | Full-Time is 8:00am to 5:00pmJob Locationbrandor MD Location located at 7255 Standard Drive, Hanover MD 21076Typical Responsibilities Include:Project Management of Store Builds & LaunchesAssisting with store builds as requiredBuilding Demo Websites for prospective clientsOngoing program reporting to clientsAssisting with eCommerce customer support as neededLimited Front-end Store Design Tweaks & Product Loading and MaintainanceQualificationsPrevious experience in a similar eCommerce role required3+ Years of Experience in the Promotional Product Industry is idealStrong Customer Service abilitiesProject Management training or experience is a plus Excellent communication and interpersonal skillsAbility to motivate and guide team members effectivelyProficiency in CRM software and sales analytics toolsProficiency in eCommerce platforms such as Shopify, Brightsites, or WebJaguarBenefitsFlexible SchedulingSmall Team that Cares401(k) Retirement planDental InsuranceVision insuranceHealth insuranceLife insurance accessPaid time offPlus state-mandated benefits

Created: 2025-02-21