Senior Director of Commercial Operations

Sr. Director of Commercial OperationsSan Francisco, CA (Hybrid; must be on-site 3x a week)I am partnering with a large pharmaceutical company specializing in chronic pain management. They are seeking an operational leader to define and implement strategic initiatives that effectively support sales operations and manage day-to-day interactions between commercial teams to maintain efficiency. In this role, you will collaborate cross-functionally with departments such as Customer Strategy, Commercial Analytics, Marketing, Finance, and others to ensure alignment across the organization.Key Responsibilities:Lead development and management of Sales Operations, ensuring systems and resources align with key reporting metrics for both internal and external users.Serve as an expert in Commercial Operations, including CRM, BI, and Sales Force operations, translating complex concepts for diverse audiences.Oversee implementation of Veeva CRM and other related tools, managing system change requests via internal resources.Oversight of sales force alignments and executionManage internal and external resources to ensure prioritization with overarching Commercial and Business Strategies.Stay informed about industry trends and evaluate tools and technologies to recommend solutions for closing critical gaps.Qualifications:Bachelor's degree required, Master's degree preferred10+ years of experience in commercial operations, business operations, or analytics within the pharmaceuticalbiotech industryDemonstrated knowledge of IT processes and prior experience with CRM and BI application toolsExperience in the hospital segment and with surgical products

Created: 2025-02-21