Engagement Manager

Scope: This role is a part of the leadership team of the NA Transportation business and will be responsible for the overall leadership of a key customer account in the Automotive Sector.Working closely with internal and customer stake holders, the Engagement Manager will be responsible to position us as Trusted Thinker Partner for the customer by developing a deep understanding of the customer business, developing seeding ideas, formulating strategies and working with the team to implement solutions.Candidate Profile: The individual must be familiar with the regional Automotive Industry , how it conducts business, its culture, and engagement style. We are looking for someone who can identify customer pain points, demonstrate ability in creating long-term customer solutions and bring long-term trusted relationships, maturity, scalability, and sustainability. Further, this individual must have a strong background and experience of engineering or program delivery.A self-driven individual with strong sales solutions, customer relationship development, engineering background, general management experience and focused mindset is likely to be successful in this role. Skills And Qualifications: Deep domain knowledge of the Automotive Industry and associated product engineering & digital servicesStrong background in Engineering or Engineering led programme delivery with knowledge of Automotive products & product lifecycleExperience in a Customer Facing role with financial delivery accountability either in an OEM or in an Engineering Technology services industryStrong analytical ability to hold an in-depth in a conversation, comprehend information, understand the "Bigger Picture" and articulate thoughts and ideasAbility to work with people and get things doneAbility to communicate effectively at all levelsExperience is consultative led selling value selling in technology servicesPrevious experience of operating in a matrix organization working with diverse stakeholdersExposure to sales account management in Engineering Services industryExperience of working with Automotive clients in Silicon Valley Innovative and advanced presentation skillsOther key points: The role is dedicated to leading a strategic customer account with a wide range of customer stake holders. Hence applicants should be willing to spend at least 2-3 days week at customer site holding various meetings and conversation.

Created: 2025-02-21