Teller

Join OSB Community Bank, where we prioritize strong customer relationships, employee satisfaction, and community involvement. Be part of a team that values your professional growth, creativity, and ambition while contributing to the quality of life in our communities.Benefits along the way...Employee Stock Ownership PlanMedical, Dental, and Vision Insurance 401K retirement plan with employer matchOpportunities to Support Local Charitable OrganizationContinuing Education BenefitsProfessional Development OpportunitiesIncentive OpportunitiesLength of Service AwardsFlexible work scheduleSalary is commensurate with training and experiencePaid time off plus a paid day off during the month of your BirthdayImmediate Supervisor: RetailBranch ManagerEmployment Status: Full Time - Non-ExemptSalary Range: $15.00-$17.25 an hour based on experienceResponsibilities will include, but may not be limited to:Greet customers and direct incoming calls to appropriate staffAccept retail andor commercial deposits, loan payments, process checking and savings account withdrawalsAdhere to check cashing and cash disbursement guidelinesAlways maintain an adequate cash drawer and individual cash limits; this includes buying and selling currency from the vault as necessary. Be prepared at the startBalance cash drawer in accordance with Bank procedures and regulationsUtilize and develop an in depth understanding of Bank software and its resourcesAnswer customer inquiries and refer customers to the proper service area for issues that cannot be resolved at the teller lineProvide additional products including Cashier's ChecksAssist customers in accessing safe deposit boxesPromote the Bank's products and services with every customer either in person, phone or electronicallyRepresent the Bank in a manner that maintains and expands positive relations with all customers, potential customers and co-workersPerform as a team member in allocating and coordinating the workflowWork no more than 40 hours per week, with a minimum of 2 Saturday's a month, unless discussed and agreed upon with the retail manager; hours may change due to staff availability and branch needs, such as covering for vacations, sick leave, lunches, trainings or meetings.Meet expectations for attendance & punctuality including mandatory trainingsmeetings and scheduled work shiftsContribute to the fulfillment of branch and company objectives and goalsComply with all department, company and state or federal policies, procedures and regulations and complete all documentationFollow Security procedures and policies of the Bank, secure work in process and teller stationVarious other duties assigned as they relate to the Bank's objectives and related functions and responsibilities of the positionKnowledge, skills and abilities:Excellent customer service skills, attentiveness, information retention, tact and diplomacy in dealing with both customers and employeesStrong communication & organizational skillsDetail oriented, high degree of accuracyCompetence with computers, telephone, copy machine and other office machineryAbility to maintain a consistent, high level and focused work ethicAbility to work in a fast-paced environment & under pressure as neededAttend mandatory meetings during andor after normal business hoursPreparedness to make sound decisions; make on-the-spot decisions regarding customer transactions; weigh customer satisfaction issues with the Bank's exposure to loss or fraud and the ability to think through and rationalize decisionsCapability to relate to individuals at all levels as unique situations present themselvesBe sensitive to Bank needs, customer and employee goodwill, and the public imageBe familiar with retail banking and teller roles and responsibilities relating to each department of the BankMust be able to provide own transportation between all Bank locations if required to drive in the course of performing assigned duties and responsibilities with a current driver's license and maintain valid insuranceOSB Community Bank is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other characteristic appointed by law. More information about applicant rights under federal employment laws are available here. Supplement document information is also here.

Created: 2025-02-21