Customer Support Specialist

Bilingual (SpanishEnglish) Customer Support SpecialistCellGate - Gold Key Support TeamJoin our elite customer support team at CellGate, where you'll provide top-tier support for our access control solutions to homeowners, property managers, and dealers.Essential Requirements:Fluent in Spanish and English (written and verbal)Strong customer service backgroundTechnical aptitude and willingness to learnSalesforce experience preferredKey Responsibilities:Guide customers through product activation and implementationManage customer data and cases in SalesforceProvide support and troubleshootingMaintain detailed customer accounts and documentationSkills & Qualifications:Professional phone and email communication skillsStrong problem-solving abilitiesDetail-oriented with excellent time managementBasic software proficiencyAbility to handle both customer support and on boarding of new client set-upsCellGate offers innovative access control solutions, and we're looking for someone who can deliver exceptional customer experiences in both Spanish and English.Join our team and help shape the future of property access control. Apply now!

Created: 2025-02-21