Customer Service Representative

Corestaff Services is seeking a dedicated Customer Service Representative for a full-time contract-to-hire position. This role offers the opportunity to work on-site at a facility in Severn, MD, collaborating closely with a dynamic team of Customer Service Representatives.Responsibilities:Work closely with a small team of Customer Service Representatives to address customer inquiries promptly and professionally.Troubleshoot and resolve customer issues with efficiency and put orders into the system accurately, ensuring all relevant details are captured.Track orders throughout the fulfillment process, providing updates to customers as needed.Maintain a high level of product knowledge to effectively assist customers and provide solutions.Qualifications:Previous experience in a business-to-business customer service role.Previous experience working for a paperpackaging company is preferred.Excellent communication skills, both verbal and written.Strong problem-solving abilities and attention to detail.Pleasant attitude.Ability to thrive in a fast-paced environment and work effectively within a team.Proficiency with computer systems and software applications.High school diploma or equivalent required; additional education or training in customer service is a plus.

Created: 2025-02-21