Customer Service Technician

ARE YOU READY TO BUILD PROGRESS WITH US? Driven by our purpose: Building progress for people and the planet. We are transforming to become the global leader in innovative and sustainable building solutions. Holcim is enabling greener cities, smarter infrastructure and improving living standards around the world. With sustainability at the core of its strategy Holcim is becoming a net zero company, with its people and communities at the heart of its success. The company is driving circular construction as a world leader in recycling to build more with less. Holcim is 70,000 people around the world who are passionate about building progress for people and the planet through four business segments: Cement, Ready-Mix Concrete, Aggregates and Solutions & Products.Description: ABOUT THE ROLEPerforms various tasks associated with the bagging, palletizing, batching, mixing, sampling, testing, loading rail, and the operation of feeding, weighing, bulk loadingtransporting cement products, and providing customer service. WHAT YOU'LL BE DOINGOperates and monitors bagging and palletizing stations, loads outgoing trucks, load and unload rail cars, unloads incoming raw materials, and preparestests product and raw material samples.Operates forklift, small loader, rail car mover, sweeper, and other light industrial equipment.Verifies accuracy of paperwork for incomingoutgoing shipments.Records accurate information and statistics associated with all work performed. Makes operational changes based on analysis of data terprets and understands readings on equipment instrumentation panels. Participates in formal and on-the job training programs to acquirebroaden both technical and non-technical job skills; participates in cross training teracts with members of Process Areas on a regular basis to gather or communicate information, solve problems, etc.Follows all safety procedures, checks for safety hazards, takes corrective action to eliminate safety hazards. Adheres to plant environmental policies and maintains a clean and orderly work area.Ensures product quality and quantity within assigned spects equipment assigned to himher each shift in accordance with plant policy.Assists with preventative maintenance and repairs on equipment.Applies skills and performs work in other positions as assigned.Works rotating shift schedule as assigned, and available to be "˜on call' to handle off shift productioncustomer demands or equipment repairs.This position interacts with all plant employees. WHAT WE ARE LOOKING FORRequired Education: High School diplomaGED Required Work Experience: 1-2 yearsTravel Requirements: Less than 10%Required Computer and Software Skills: Basic computer skillsAdditional Requirements:1-2 years of basic industrial, mechanical, or shipping experience is required, 2-4 years experience is preferred.Ability to lift up to 94 pound bags of material to manage inventory is required.Must possess a valid driver's license.Demonstrate a commitment to communicating, improving and adhering to health, safety and environmental policies in all work environments and areas. Promote a culture of safety and exhibit these behaviors.Successful candidates must adhere to all safety protocols and proper use of Holcim approved Personal Protection Equipment ("PPE"), including but not limited to respirators. Subject to applicable law, employees that are required to wear respirators must be clean shaven where the respirator seal meets the face in order to pass the qualitative and quantitative fit tests. WHAT WE OFFERCompetitive salaryRetirement Savings: Choose from 401(k) pre-tax andor Roth after-tax savingsMedical, Dental, Disability and Life Insurance coverageHolistic Health & Well-being programsHealth Savings Accounts (HSAs) & Flexible Spending Accounts (FSAs) for health and dependent careVision and other Voluntary benefits and discountsPaid time off & paid holidaysPaid Parental Leave (maternity & paternity)Educational Assistance ProgramDress for your dayYOUR HOLCIM EXPERIENCEAt Holcim, there is endless opportunity for you to play your part. Whether you're in a technical, managerial, or frontline role, you can shape a career that works for you. With us you'll have the chance to embrace the passion we share for our planet. You'll be encouraged to seek out diverse perspectives, share your ideas and build the skills and connections you need to perform at your best. Because it's only when we work together in a culture where everyone thrives, that we can build the world we all want to live in.

Created: 2025-02-21