Mobile Device Management

Job DescriptionJob Type: FulltimeLocation: North Bergen, New Jersey, Hudson Yards, NY United States (Onsite)Experience: 8+yearsConfiguration, deployment, inventory management tracking, of the below assets for Corp users:Laptops, Desktops, Macs, Mobile phones, Ipads, iPods,Excellent Knowledge on MS IntuneConfigure, manage, and deploy policies for mobile devices, tablets, and desktops via Microsoft Intune to ensure secure and reliable access to corporate applications.Provide configuration and application package deployment support using MS Intune and PowerShell scripting.Provide Tier 2 and Tier 3 support for Intune and Endpoint Manager, resolving technical issues related to MDM, device enrollment, and security policiesDevelop and enforce security and compliance policies, including configuration profiles, app protection, device compliance policies, and conditional access.Monitor Intune performance and generate reports on device compliance, usage, security incidents, and operational efficiency.Configuration, deployment of the below assets for Corp users: Laptops, Desktops, Docking stations, Mobile phones, Ipads iPods, Monitors, PrintersAssisting users with solving issues with proper processProviding information to the End Users, including feedback on Incident tracking and Service request status to ticketsStrong knowledge with Windows OS and iOS devicesInstallation support for standard software and propose process for new application requestsTechnical troubleshooting skillsIncident and Request ManagementExcellent customer service skills to handle Tec bar operationsStrong understanding of EUC environment and managing business relationship.Experience Required: Expertise in Microsoft Intune, MDM, and mobile application management (MAM)Proficiency with Office 365, Azure Active Directory, and conditional access policiesFamiliarity with Windows Autopilot, Apple DEPKnowledge of PowerShell scripting for automation and reportingKnowledge on Mac and Jamf would be an added advantageStrong problem resolution skills with ability to identify, diagnose and resolve application defects.Ability to manage work distribution and assignments to field services staffAbility to work effectively with staff, various stakeholders, business partners and vendors.Ability to speak, read and write English.Experience with ITIL based systems such as ServiceNowExcellent verbal and written communication skil ls with ability to effectively communicate with all levels of the organization and vendors. Ability to function in a team environment effectively and professionally.Ability to function independently, have flexibility, personal integrity.#LI-RJ2Salary Range - $70,000-$90,000 a year

Created: 2025-02-21