Patient Service Representative

Our client, one of the largest healthcare corporations, is seeking a Patient Service Representative to join their dedicated healthcare team. This role is critical in ensuring a seamless patient experience by providing front-office support, patient intake assistance, and administrative coordination.Job Type: 6 month W2 ContractLocation: In Office - Taylor, TXPay Rate: $18.00 to $20.00hour depending on experienceSchedule: Monday -Thursday: 8:00 AM - 5:00 PMKey Responsibilities:Greet and assist patients upon arrival, ensuring a wait time of no more than 20 minutes.Handle patient intake procedures, including document copying and verification.Collect co-payments, co-insurance, and deductibles, issuing receipts as needed.Manage cashier box and complete daily deposits in accordance with company policies.Assist walk-in patients and visitors with their inquiries and needs.Answer phones, schedule appointments, and manage incoming calls efficiently.Maintain and organize medical records, including scanning and filing documents.Ensure timely processing of correspondence and medical record requests.Perform additional administrative duties as assigned by the clinic administrator.Qualifications and Experience:High school diploma or GED required.1+ years of experience working within a medical practice or front-desk medical setting.Knowledge of medical office procedures and terminology.Proficiency in Microsoft Word, Excel, PowerPoint and other medical software.Effective communication and customer service skills.Ability to accurately organize and file materials by alphabetic or numeric systems.If you are a detail-oriented professional with a passion for patient care and administrative excellence, we encourage you to apply and become a valuable part of our healthcare team!Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.

Created: 2025-02-21