Client Success Manager

Client Success ManagerLocationOnsite: On-site, Ogden, UTOur client seeks a Client Success Manager to join their team in a dynamic and fast-paced legal environment. Are you someone who thrives on providing exceptional service, building strong client relationships, and navigating complex processes with ease? Do you enjoy being the go-to person for clients, ensuring their concerns are heard and their needs are met? If yes, this may be the perfect Client Success Manager position for you. Keep scrolling to see what this company has to offer.The Perks!Compensation: Competitive salary, $100,000-$125,000, commensurate with experienceBenefits Information: Comprehensive health insurance, 401k plan with employer match, paid time offSpecial, Company-Specific Perks: Opportunities for professional development and career advancement within the organizationA Day in the Life of the Client Success ManagerAs a Client Success Manager, you will be the central point of contact for clients with serious injuries, helping them navigate the claims process with care and efficiency. Your role will involve collaboration with pre-litigation attorneys to manage high-value claims while delivering top-notch customer service. This position is vital to ensuring that clients feel supported and valued throughout their legal journey.Responsibilities include:Providing empathetic and exceptional customer service to clients recovering from serious auto accidentsActing as the primary point of contact for clients, managing expectations, addressing concerns, and guiding them through the claims processEnsuring that clients' electronic case files are accurate, detailed, and compliant with firm policies and industry standardsRequirements and Qualifications:Bachelor's Degree or higher education Proven professional with 5+ years of work experience, excelling in roles such as sales, paralegallegal industry, management, etc.Professional experience leading and motivating a teamExcellent communication and interpersonal skills, emphasizing customer service and client relationship managementStrong organizational skills with exceptional attention to detailAbility to prioritize tasks effectively in a fast-paced environmentPersonal Injury Law experience or an eagerness to learn about itAbout the Hiring Company:Our client is a leading personal injury law firm dedicated to providing compassionate and results-driven representation for clients who have suffered significant injuries. With a commitment to excellence and a client-focused culture, they prioritize fostering a supportive and collaborative work e Join Our Client Success Team!Start by filling out this 3-minute, mobile-friendly application here. We look forward to hearing from you!

Created: 2025-02-21