Daily logging of tasks and activities via JIRA Service DeskUser and device onboardingProviding security, compliance, and HIPAA checks at all practicesMCSA, A+, CISSP desirableKnowledge of HIPAA, compliance, and electronic medical record systems helpfulMinimum 3 years' experience with PC hardware and software, printers, notebooks, Macs, iPads, and mobile devicesExperience supporting Windows 1011 and macOSExperience with Active DirectoryExperience with security and protection tools, antivirus and malware detection and removalFamiliarity with TCPIP networking, VPN, Wi-FiKnowledge of Windows Server, VMware, and Citrix desirableKnowledge of JIRA helpfulKnowledge of Cisco Meraki network gear (routers, switches, wireless) desirable