Client Experience Manager

📍 Location: Carmel, IN 💰 Compensation: $20 - $25hour (based on experience) 📅 Job Type: Full-Time or Part-Time | Flexible HoursAbout UsVitalize Physical Therapy is a boutique practice in the heart of Carmel's thriving Arts & Design District, dedicated to helping active women and families live, work, and play with confidence and vitality. We've created a warm, welcoming environment where clients feel truly valued and supported on their journey to better health.We recently opened our newly transformed space, revitalizing a building with historic roots into a haven for relaxation, recovery, and rejuvenation. Just two blocks from the Monon Trail and steps from downtown Carmel, our location offers a truly special setting for both clients and staff"”blending convenience, charm, and a deep sense of community.About the RoleWe are seeking a Client Experience Manager to be the heart of our clinic as the director of first impressions. In this role, you will be responsible for ensuring every client interaction"”whether in person, over the phone, or online"”is positive, engaging, and supportive. The ideal candidate is warm, organized, proactive, and thrives in a fast-paced environment.Key ResponsibilitiesClient Experience: Create a welcoming and memorable experience for every client.Relationship Building: Foster deep connections that inspire loyalty and referrals.Scheduling & Communication: Manage appointments, calls, and client inquiries with precision and care.Marketing & Outreach: Support community engagement, social media, and marketing initiatives.Clinic Operations: Maintain a smooth, organized, and healing environment for clients and staff.Bonus: Many of our clients bring their little ones, so a love for babies is a plus!What We Offer✔️ A full-time or part-time role with flexible hours✔️ A fun-loving, team-oriented work environment✔️ Opportunities for personal and professional growth✔️ The chance to make a real impact in people's livesWho We're Looking ForA people person who thrives on creating connections and making others feel valuedSomeone organized and detail-oriented, with strong time management skillsA proactive problem-solver who takes initiative and brings fresh ideasA coachable, growth-minded individual who embraces feedback and continuous learningIf you're ready to be part of a mission-driven team, we'd love to hear from you! 📩 Apply now and help us create life-changing experiences at Vitalize Physical Therapy

Created: 2025-02-21