Customer Engagement Associate

Emerest is currently searching for articulate, highly-skilled Customer Engagement Associate. This is an entry level role with opportunity for growth. Do you love building solid customer relationships? Then this position may be for you. This position will operate in a fast-paced and dynamic environment.What you get to do every single dayDeliver accurate, friendly customer service in a timely fashionManage incoming telephone calls, chats and emailsField and send written business correspondenceRequirementsDemonstrated talents in communicating and interacting with clientscustomers, both internal and externalCreative problem solver who anticipates risks and opportunities and maintains a vision for continuous improvementAbility to use multiple computer systems, applications, and utilize search tools to find informationProven experience going the extra mile to solve complex customer inquiries via extensive researchAbility to communicate verbally and in writing effectively throughout all levels of the companyCustomer service and office administrative skillsUpbeat, positive attitude and an approach to work rooted in professionalismBenefitsCompetitive Compensation and BonusReward TripsWeekly LunchesFree Snacks and DrinksProfessional Development OpportunitiesMedical, Dental, Vision, 401(k)Generous PTO and Paid HolidaysJob Type: Full-timeBenefits:401(k)Dental insuranceHealth insurancePaid time offVision insuranceExperience level:1 yearWeekly day range:Monday to FridayWork setting:In-personOfficeAbility to commuterelocate:St. Louis, MO 63124: Reliably commute or planning to relocate before starting work (Required)Education:Bachelor's (Preferred)Experience:business: 1 year (Required)Work Location: In person

Created: 2025-02-21