Customer Service Specialist

Company Description Mears Group, Inc. is an industry-leading energy infrastructure solutions provider offering engineering, construction, and maintenance services across North America. As a subsidiary of Quanta Services, Mears leverages a network of companies to deliver infrastructure solutions to various industries. Role Description This is a full-time remote role for a Customer Service Specialist at Mears Group, Inc. The Customer Service Specialist will be responsible for providing customer support, ensuring customer satisfaction, maintaining phone etiquette, and delivering exceptional customer service on a daily basis. Qualifications Customer Support and Customer Service skillsPhone Etiquette and Customer ExperienceStrong focus on Customer SatisfactionExcellent communication and interpersonal skillsAbility to handle high call volumes and resolve customer issues efficientlyExperience in relevant industries is a plusAssociate's or Bachelor's degree in a related field

Created: 2025-02-21