Network Operations Engineer

Network Operations Engineer Our client is a well-established provider of enterprise connectivity solutions, specializing in the design, implementation, and maintenance of cutting-edge network infrastructures. With expertise in advanced network solutions, they deliver high-performance solutions that enhance business communication capabilities across multiple industries. This organization is seeking a Network Operations Engineer to join their Network Operations Center (NOC) team. This individual will play a key role in monitoring, troubleshooting, and maintaining wireless network systems, including Distributed Antenna Systems (DAS) and next-generation 5G infrastructure. The ideal candidate will possess strong technical expertise in RF systems and DAS components, with a proactive approach to ensuring network reliability and efficiency. This Role Offers: The opportunity to work with a leading enterprise network solutions provider. Hands-on experience with cutting-edge networking technologies. A collaborative work environment with opportunities for professional growth. Competitive compensation and benefits package. Focus: Continuously monitor network performance, identifying and resolving issues related to DAS and 5G infrastructure. Respond to system alerts and alarms, conducting Level 1 and Level 2 troubleshooting to maintain network stability. Perform trend analysis on network performance metrics to proactively detect potential issues. Create, manage, and resolve trouble tickets, ensuring thorough documentation and timely resolutions. Provide remote support to field technicians, assisting with troubleshooting and issue resolution. Collaborate with internal teams and external vendors to ensure swift restoration of network services. Support scheduled maintenance activities, including software updates, system patches, and equipment testing. Maintain accurate inventory records for DAS and 5G equipment, ensuring system configurations are up to date. Assist in the management of firewalls and demarcation points to enhance system monitoring and security. Mentor and train regional technicians on best practices for incident resolution and effective use of ticketing tools. Assist in asset management, tracking spare parts, and processing Return Merchandise Authorizations (RMA) for faulty equipment. Skill Set: Minimum of 4 years of experience in network monitoring, troubleshooting, and RF system analysis. Strong understanding of DAS, 5G networks, and wireless infrastructure. Hands-on experience with RF testing equipment and network performance monitoring tools. Proficiency in Windows, Microsoft Office, Visio, and iBwave. Excellent verbal and written communication skills with the ability to mentor junior team members. Strong attention to detail and ability to complete projects efficiently. Ability to travel as needed (~15%). Industry certifications such as A+, Security+, Network+, Server+, or equivalent credentials. Formal training or certifications from DAS Original Equipment Manufacturers (OEMs). Familiarity with WLAN systems and fiberpassive DAS. About Blue Signal: Blue Signal is a leading executive search firm, specializing in engineering recruitment. Our engineering recruiting team has expertise placing high-performing talent in areas such as electrical, mechanical, civil, and telecom engineering. Learn more at 46IAFRJ

Created: 2025-02-17