Account Manager

MAU is hiring an Account Manager in Gainesville, GA. As an Account Manager is responsible for delivering direct and contract hire recruiting services that align with MAU's clients' business objectives, managing MAU associates at client sites, and driving sales growth across all MAU business segments through both existing and new accounts. Benefits PackageCompetitive Compensation PackageMedical, Dental, and Vision BenefitsPaid Holidays (11)Paid VacationGreat work environmentEmployee Assistance Program (EAP)Care Partners ProgramHealth Club Reimbursement ProgramAdditional supplemental benefit programs401k Salary ContinuationEducational ReimbursementFMLA available after 12 months of serviceCareer PathSolutions Development ManagerOperations ManagerRegional Manager Director of Solutions DevelopmentDirector of Professional or Talent ServicesOther Corporate Support Functions Required Education and ExperienceBachelor's degree3+ years of experience in recruiting, staffing, or managementProven ability to manage multiple tasks in a fast-paced environmentStrong consulting and client relationship management skills, with expertise in conflict resolutionHigh drive for achievement, resilience, flexibility, and a commitment to goal attainmentExcellent verbal and written communication skillsProficient in MS Office Preferred Education and ExperienceCPC, PHR, SHRM-CP or other relevant certificationGeneral RequirementsProven ability to work independently with minimal supervisionStrong multitasking skills and ability to manage multiple responsibilities effectivelyAdaptability and flexibility in dynamic environmentsStrong communication skills, both verbal and writtenEffective collaboration and teamwork abilitiesCommitment to exceptional customer and client serviceTechnical expertise and proficiency in relevant areasExcellent organizational and multitasking skillsProactive initiative and self-motivationEffective time management and prioritization capabilitiesCompetence in project management and coordinationSound decision-making and problem-solving skillsEssential FunctionsDeliver exceptional customer experiences that exceed expectations, ensuring satisfaction by meeting business needs and fostering strong, trusted relationshipsLead recruiting efforts by developing and maintaining a steady applicant flow through diverse sourcing strategiesCollaborate with Recruitment Marketing to design and implement applicant marketing strategies, including traditional, digital, grassroots tactics, hiring events, and community involvementManage job openings and candidate processing through the Bullhorn applicant tracking systemPre-screen, interview, hire, counsel, evaluate, discipline, and recommend employment status changes, including terminationsEnsure consistent orientation and onboarding of new associates to customer standardsFollow up with hiring managers to gather feedback as neededAdminister company policies and procedures to maintain positive employeremployee relationsSet up new pay and bill rates with management approval within the systemAddress and resolve invoice non-payment issues with customersExecute employee engagement programs to foster associate involvementManage case files for injured employees, including accident investigations, injury reports, and workers' compensation documentationAttend unemployment and workers' compensation hearings as neededConduct regular client meetings to align on recruiting priorities and hiring needsParticipate in client reviews to discuss performance, trends, and historical dataCultivate a deep understanding of client culture and processes to strengthen and expand accountsStay informed about local market trends and the competitive landscapeBuild community relationships to enhance MAU's brand presence and business footprintWork Environment and Physical DemandsThis position can be performed remotely or in a professional office environment. It typically involves the use of standard office equipment, including computers, phones, photocopiers, filing cabinets, and fax machines. Additionally, the role may require occasional visits to customer sites, which may include both administrative and manufacturing settings. Customer sites may feature process manufacturing equipment and heavy industrial vehicles. Environments can range from non-temperature-controlled spaces to GMP clean rooms.Physical RequirementsThis position may require the following to be performed with or without reasonable accommodation.Ability to lift 5-20lbs periodically Ability to standwalk for up to 4 hoursAbility to sit for up to 4 hoursTravelThis position requires up to 25% of travel

Created: 2025-02-17