Pinnacle Partners has an exciting new opening for a Customer Service Representative for a company located in Franklin, IN.This is a fully onsite role, that is direct hire and will work a schedule of 8:30am to 5:30pm, Monday through Friday.Duties:Provide customer service and assistance with orders via email and phone.Answer questions, troubleshoot concerns and assist in placement of orders.Follow procedures and guidelines to ensure orders are placed accurately and update inventory levels in the system.Demonstrate knowledge of products being offered.Qualifications:High School Diploma or GEDStrong written and verbal communication skillsBasic computer proficiencyAbility to problem solve and troubleshootSalary is $37,000year with a full benefits package