Collections Specialist

Our Client, a hospital, is looking for someone to join their team as a Collections Analyst!!***This is a hybrid 4-month contract position that takes place in Philadelphia, PA***What You Will Be DoingInvestigate Accounts identified as low pays, denials, or otherwise Review accounts in work filequeue and take appropriate steps to resolve accounts in compliance with CAA's contracts, agreements, or appropriate measures.Contact insurance companythird parties by telephone, letter, fax, e-mail, etc. as clude complete and appropriate comments on actions taken to resolve accounts.Review and perform analysis and trending to identify possible barriers to correct and timely claim submission, claim processing, provider enrollment, among others which may result in non-payments, delayed payments, or low payments.Transfer accounts when necessary and only after confirming updated registration or eligibility.Assist with special projects, audits and reconciliation as necessary.Reconcile credit balances and submit requests for refunds in accordance with policies or when applicable or contact Payor to initiate off-setsretractions of incorrectly paid services when possible. Investigate and submit for approval write off allowances andor adjustments that have reasonable justification in accordance with CAA's contracts and policies. Required Skills & ExperienceKnowledge of word processing, electronic mail, and spreadsheet applicationsMust be proficient in Microsoft Excel. Must be comfortable working with large data sets.Excellent analytic skills.Excellent interpersonal and organization skills.Ability to handle multiple tasks, meet deadlines and handle confidential materials.Excellent phone etiquette. Strong customer service and phone skills.

Created: 2025-02-14