Inside Sales Representative

FLSA Status: Non-ExemptReports to: COO andor Director of MarketingDepartment: SalesDirect Reports: 0 (at this time)Company Overview:Join our dynamic and mission-driven law firm located in the Financial District as we embark on our journey to assist Americans in fighting their debt and achieving financial freedom. We are a young firm, blending the professionalism of an established practice with the innovation and mission-focus of a startup.The why:Consumer Legal Group just celebrated its two-year anniversary! We are looking for strong additions to advocate for our clients and contribute to the continued expansion and success of our current team. Our clients rely on us to provide compassionate and effective legal support, guidance, counseling and litigation services as we assist them in navigating and resolving their current hardships. As a growing company, we are constantly looking for ways to improve our service and make an overall impact on our client's lives.The role:We're seeking a self-starter who possesses strong negotiating skills, creativity and a can-do attitude. This role is one of the first touch points for prospective clients and is integral in setting the tone for the sales cycle following.The ideal candidate has deep understanding and experience with the entire sales process- excelling at lead conversion, relationship building, and deal closing. We're looking for someone with a successful track record of closing claim and the ability to work independently while adhering to deadlines and maintaining a high level of productivity.Responsibilities:Handle inbound calls with proven experience converting inbound leadsRepresent the company's products and services with a deep and comprehensive knowledge of how our solutions meet the needs of our clientsMaintain professional and ethical relationships while maintaining client confidentialityAchieve weekly, monthly, and annual sales quotas by successfully implementing sales strategies and tacticsWork closely with marketing, client services and other departments within the organizationHandling client inquiries and correspondence with compassion and accuracyRepresent the company effectively with comprehensive knowledge of our offeringsCommunicate effectively with clients, establishing and nurturing client relationshipsCollaborate effectively with others fostering a positive and cooperative work environmentCommunicate relevant information to increase team knowledgeCoordinate with necessary parties to enhance service for our clientsMaintain and update databases, filing systems, and document repositories, ensuring easy retrieval and accurate recordkeepingEnsuring our legal and regulatory requirements are constantly metMinimum Requirements:Minimum 1-2 years' experience working in sales, inbound calls preferredBachelors degree preferred or equivalent mix of experience and educationExcellent and empathetic communicator with customer service skillsUphold the highest standards of professional ethics, integrity, and confidentialityAbility to work independently while adhering to deadlines and maintaining a high level of productivityExcellent verbal and written communication skills, with the ability to comprehend complex legal concepts and convey them clearly to clientsProficiency with CRM systemsQualifications that Predict SuccessStrong ability to balance persuasion and professionalismAbility to juggle multiple priorities within tight time constraintsAdaptable and comfortable with a level of change as a growing companyWillingness to learn legal concepts, procedures, and terminologyAttention to detail to maintain accurate client recordsStrong organizational and multitasking abilities, with the capacity to prioritize tasks, meet deadlines, and handle multiple projects simultaneouslyFlexibility to adapt to changing priorities and handle multiple tasks simultaneouslyCompensation: Base salary range of 60,000 plus a discretionary bonus.EEO Compliance: Consumer Legal Group is an equal opportunity employer committed to diversity and inclusion. We encourage applications from all qualified individuals regardless of race, color, religion, gender, sexual orientation, age, national origin, disability, or veteran status.

Created: 2025-02-14