Senior Operations Analyst

The Sr. Industry Operations Analyst will support the Business Development and Industry Relations Groups from an operational perspective. The role's primary responsibility will be to develop and implement consistent internal processes and procedures to improve operational efficiency among several global offices.Responsibilities:Standardize and centralize the Business Development Department best practices globallyWork with the Project Management Office (PMO) for select projects within Strategy and CommunicationsAssist in project management of development and implementation of new productsOversee centralization of global rating service agreement administrationFacilitate Portal improvements for new projects and upgradesLiaise with corporate IT on internal projectsDevelop and maintain global SharePoint updatesExperience:Bachelor's Degree required. Advanced Degree or additional certification a plusMinimum of 7 years' experience, preferably in the financial services industrySkills:Must be a positive, highly organized self-starter with excellent communication skills and ability to deal with all levels of management and different departs with tact and diplomacyExpertise in the redesign and implementation of operational processesExcellent Salesforce, SharePoint, Excel and Power Point skillsMust be comfortable with researching information across numerous platformsAbility to manage projects from initiation to completionDetailed oriented with excellent time management skillsMust have an understanding of the credit ratings business and how it is relevant in the insurance industry

Created: 2025-02-08