Business Support Manager

Role sits onsite in NYC (Bryant Park) - Must live local to NYC - W2 Contract (No C2C, No visa sponsorship)**Job Title: Business Support Manager-The Technology Business Manager function within GMT functions as an interface between the central teams (Business Mgmt., Governance, Finance and Op Risk Mgmt.)Required Experience to Apply: • Resource management and forecasting• Vendor management and procurement• Metrics and reporting• Expert with MS Office skills, especially Excel and PowerPoint, to track and manage many different types of efforts and data• Intermediate SharePoint for managing workflow, portals and data repositories• Superior business acumen• Team-player• Extremely strong verbal and written communication skills • Self-motivated and delivery focused• Attention to detail• Good Problem solving skills• Extremely organizedGood time management skillsFocus of role is on headcount, resource and vendor management (invoice processing) as well as operational risk tracking and audit progressapplication status trackingorganizational best practicesgeneral portfolio requestsOther functional duties include: • Works directly with the existing business management team to build reports and manage supporting functions of the financials for the CTO• Works directly with other functional and development managers in the technology organization on resource allocationsforecast• Works directly with key currencies business resources to address project, program and audit information needs Responsibilities• Interactions on a daily basis with all levels of the organization, reviewing and gaining feedback on: • Resource changes, on-boarding, off-boarding, reporting and metrics as well as reconciliation with central GMRT team reports• Vendor management including AP process, invoice payment and status, and forecasting• General ad-hoc requests as needed for executive level meetings, business presentations, corporate communications, etc.• Organizational metrics• Capture key project metrics and information for executive level reporting• Financial forecast vs. actual• Resource plans (forecast vs. actual)• Quarterly businessorganizational reviews (headcount ratios, hiring status, financials, etc.)• Resource management (hiring requests and approvals, forecasting, on-boarding, mandatory training tracking, contractcontractor management) • Vendor management (forecastingrun-rates for SOWs, invoices and contractors)• Operational Risk Management - Compliance coordination (mandatory training, etc.)• Act as coordinator between corporate governance team and the project managers to ensure alignment in the usage of the internal tools used to track cross-LOB programs within GTO• Work with the PMs on developing their forecasts (resources, budget)• Work with globally distributed teams to coordinate various types of information and projects

Created: 2025-02-07