Technical Support Engineer (Entry Level)

End User Services AnalystJob Location: 4 Irving Place, Manhattan, NY 10003Work Model: Onsite with Travel RequirementsTravel Requirements: This is a 100% onsite role, and the resource might have to travel once a week to different locations within NYC with expenses paidExperience: 1 to 5 yearsRequired Skills:Field ServicesGreat communication skills to work with customersAbility to diagnose problems with equipment and great mechanical aptitudeProfessional attitudeOther Requirements:Valid Driver's LicenseShould be able to report onsite daily - No remotehybrid work permitted.Responsibilities:Perform customer support tasks.Perform all on-site activities related installation, repairs, management, and maintenance.Track and document the progress of requests.Perform troubleshooting.Identify all issues.Suggest and implement solutions.Operate vehicle in a safe manner.Qualifications:Strong background in field services.Experience with software and tools.Proficiency in data visualization techniques.Excellent analytical and problem-solving skills.Strong communication and collaboration abilities.Keen attention to detail and accuracy.Years of Experience: 1-5 Years of Experience

Created: 2025-02-02