Catering Coordinator

$36.66hr + benefits on W2Remote (NYC based)6+ month contract with likely extensionconversionCatering Local Field OperatorCatering Captain - New York City Role Overview: This role will provide local support for Catering Golden Market orders and support the ordering and delivery experience for our clients.They will provide:1) a concierge order experience2) merchant order management and rapid mx acquisition and3) in person delivery support.Impact: This role will be responsible for the execution and success of our highest priority orders. They will support our corporate catering clients and their order needs to ensure we hit our quarterly GOV goals.Key Responsibilities Concierge order experience (EOQ: ~25 orders per week per person)Coordinate orders with clientsBuild catering orders for external approvalPlace orders and support order adjustmentsMerchant order management and rapid acquisition (EOQ: ~15 orders per week per person)Coordinate orders with merchants that fall outside the scope of our existing productWork with mx to ensure orders meet clients needs (e.g. enough food)Enable catering orders from merchants not previously onboarded into our LO programDelivery Support (EOQ: ~5 orders per week per person)Client facing representative of company and accompany drivers to high stakes orders to ensure things go smoothlyProvide support above and beyond the scope of drivers (e.g. purchase utensils last minute)Support training and onboarding new drivers into our catering programCore Job Requirements Client facing experience (restaurant, catering, or account management experience is a plus)Ability to solve problems on the fly and get to a desired outcomeStrong work ethic, flexible schedule, and a bias towards actionStrong written and communication skillsDetail oriented with an eye for design (e.g. order set up and menu presentation)Must be familiar with NYC local terested? Apply today!

Created: 2025-02-01