Product Lead - USA (Project Manager / Account Manager)

WHO WE AREWe are Atelier "” our mission is to reinvent the way products are made for the world's best brands. We ideate, design, develop and manufacture beauty and wellness products from true innovation to in-market at the speed of culture.THE ROLEThe Product Leads are the face of Atelier, and are exceptional Project Managers, commercially minded Product Marketing Managers and agile and responsive Account Managers. The Product Lead understands the customer needs and drives for results to bring products to market by driving cross-functional delivery. The Product Lead challenges the status quo of traditional manufacturing speed without compromise to quality while using an empathy-led approach to problem solving.Experience in beauty product development is not essential but is highly valued along with a background in client facing roles.You will be communicating directly with incredible brand founders everyday, helping them to develop new products, expand product ranges and grow their manufacturing volumes. Several of our existing brands are stocked in MECCA, Sephora, Ulta, Wholefoods, Revolve, Net-a-Porter and more.You will be responsible for:Day-to-day customer management and communication with exceptional customer experience at the heart of everything you doOverseeing the creation of customer products from the initial brief through to production and delivery and driving for on-time, in spec delivery in a Project Management capacityEngaging various internal teams to execute product development and manufacturing milestonesFacilitating customer growth through introducing new product concepts and lowering the barriers to create new productsAssist in forecasting, forward planning to meet demand and efficiently timing product re-ordersTrend analysis and providing strategic product recommendations to customers ABOUT YOUYou're all the expected things (diligent, polite, communicative etc). You are insightful, smart and are up-to-date with cultural trends. You are hungry, curious and respect the importance of your job (after all you're helping brands create, develop and deliver the most important part of their business). You live and breathe on time delivery and most importantly you are always looking for ways to create value and goodness for the people around you. SKILLSTimeline creation and management with ability to set and keep deadlines, maintaining customer expectations around those deadlinesClear written and verbal communication skills including complex global stakeholder managementAbility to research and distil information into clear messagingStrong cross-functional influencing skills to deliver positive outcomes for the customer and the businessExceptional organisational skillsTrend analysisCommercial acumen including creation of business cases, sales and margin analysis

Created: 2025-01-30