FSO Technician/IT Desktop Support

Role: FSO TechnicianIT Desktop SupportLocation: Summit West NJ(Onsite)Mode : Contract SkillsKnowledge Required:5-7 years Win7 and Win10 operating systems knowledgeAbility to perform logical OSI layer troubleshooting to determine root cause of errorsWorking knowledge of TCPIP, DHCP, DNS, and LANWAN networksSubnetting and basic network securityFamiliarity with ServiceNow ticketing system and reporting metricsExperience developing and deploying attendedunattended imagingOS installation and virtual backupsSCCM software deployment & management toolRemote desktop remote support software experience for technical troubleshootingMicrosoft Office 2016 and O365Microsoft Teamsweb conferencing servicesData storage, migration, and archiving best practicesFunctional Knowledge Required:Bachelors of Science in Computer Science, Life Science or equivalent industry experienceCompTIA A+, N+ or S+ optimal5+ years of relevant technical experience including (but not limited to); Windows OS, networking, remote computing and backup systemsAWS S3 storage and Virtual Workspace experience, a plus

Created: 2025-01-29