Integrated Care Extender

Integrated Care Extender at HEALTH CONNECT AMERICA, INC summary: The Integrated Care Extender at Health Connect America assists Integrated Care Coordinators by performing outreach, coordinating services, and facilitating health promotion activities for clients in need of mental and behavioral health support. This role involves working closely with clients to track referrals and access community-based resources, ensuring that individuals receive the care they require. The position emphasizes a commitment to quality service delivery in a supportive and flexible environment, aligned with the organization's mission to foster meaningful connections. Overview: Join Our Impactful Team at Health Connect America! Before you get started on your journey, take some time to learn more about us. Health Connect America and its brands are leaders in providing mental and behavioral health services to children, families, and adults across the nation. We provide our services directly to those in need whether that be within a person's home, their community, or in one of our office settings. HCA is honored to be a part of the communities we serve and the clients we walk alongside as they embark on a journey to self-improvement and more fulfilling lives. At Health Connect America, we are dedicated to making meaningful connections every day through creating quality, affordable opportunities for individuals and families to achieve their greatest potential in a safe, positive living environment. Our Brands Responsibilities: The Integrated Care Extender supports Integrated Care Coordinators in delivering care coordination and management services through performing varying activities. Performing general outreach, engagement, and follow-up with members Coordinating servicesappointments (e.g., appointmentwellness reminders, arranging transportation) Engaging in health promotion activities (as defined in the Tailored Care Management Provider Manual) and knowledge sharing Sharing information with the care manager and other members of the care team on the member's circumstances Providing and tracking referrals and providing information and assistance in obtaining and maintaining community-based resources and social support services Participating in case conferences Support the care manager in assessing and addressing unmet health-related resource needs. Document all efforts within the care manager platform (ONEcare) timely Participate in virtual team meetings and be required to attend in-person trainingmeetings as determined by leadership Qualifications: Is at least 18 years of age Has a high school diploma or equivalent Meets one of the below requirements: Be a person with lived experience with an IDD or a TBI with demonstrated knowledge of and direct personal experience navigating the North Carolina Medicaid delivery system Be a person with lived experience with a behavioral health condition who is a Certified Peer Support Specialist. A parent or guardian of an individual with an IDD or a TBI or a behavioral health condition and has at least two years of direct experience providing care for and navigating the Medicaid delivery system on behalf of that individual (parentguardian cannot serve as an extender for their family member) Has two years of paid experience performing the types of functions described in the "Extender Functions", with at least one year of paid experience working directly with the Tailored Care Management eligible population. Be Well with HCA: We recognize the importance of self-care and worklife balance. We offer flexibility in scheduling and provide all employees access to our Employee Assistance Program (EAP), which includes 8 mental health counseling sessions annually. Full-time HCA employees enjoy paid time off, paid holidays, and a comprehensive benefits package that includes medical, dental, vision, and other voluntary insurance products. Additional benefits include: Access to a Health Navigator Health Savings Account with company contribution Dependent Daycare Flexible Spending Account Health Reimbursement Account 401(k) Retirement Plan Benefits Hub Tickets at Work Join a team where your contributions truly make a difference in the lives of others. Apply now to be part of our dynamic and supportive community at Health Connect America! Employment at Health Connect America and it's companies is contingent upon meeting the requirements of a comprehensive background investigation prior to joining our team. Health Connect America and its companies are an Equal Opportunity Employer and consider applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, state, or local law. For more information on Equal Opportunity, please click here Equal Employment Opportunity Posters Keywords: integrated care, care coordination, mental health services, behavioral health support, community resources, health promotion, client outreach, social support services, tailored care management, care management

Created: 2025-01-29