Operations Manager

About Us:At Exterior Pros, we are a dynamic and growing home improvement company dedicated to providing top-quality services to homeowners. We specialize in exterior and interior bath & shower home remodeling and we're looking for a motivated and experienced Operations Manager to join our team and help drive our success.Job Overview:We are seeking a highly organized and detail-oriented Operations Manager to oversee the day-to-day operations of our home improvement business. The ideal candidate will have a strong background in managing multiple projects, teams, and resources efficiently. As the Operations Manager, you will be responsible for ensuring smooth workflow, improving operational processes, and enhancing customer satisfaction across all aspects of the business. Starting pay $75,000, based on experience.Key Responsibilities:Oversee and manage daily operations, including scheduling, resource allocation, and project timelinesCollaborate with project managers and team leads to ensure projects are completed on time, within budget, and to the highest quality standardsMonitor inventory levels, materials procurement, and vendor relationshipsImplement and improve operational procedures and best practices to maximize efficiencyDevelop and maintain key performance indicators (KPIs) to measure operational successHandle customer inquiries, complaints, and feedback to ensure satisfaction and continuous improvementManage, train, and support staff to maintain a productive and positive working environmentPrepare and analyze reports on operational performance and provide actionable insights to senior managementEnsure compliance with safety regulations, company policies, and industry standardsAssist with business development and growth strategies as neededQualifications:Proven experience as an Operations Manager, Project Manager, or in a similar role in the home improvement or construction industryStrong knowledge of project management tools and techniquesExceptional leadership and team management skillsExcellent communication, organizational, and problem-solving abilitiesAbility to multitask, prioritize, and work effectively in a fast-paced environmentProficient in Microsoft Office Suite or similar software toolsKnowledge of budgeting, financial management, and cost controlStrong attention to detail and commitment to qualityBachelor's degree in Business Administration, Construction Management, or related field (preferred)Experience in home improvement, remodeling, or construction a plusWhy Join Us?Competitive salary and benefits packageOpportunity for career growth and advancementWork in a collaborative and supportive team environmentContribute to the success of a well-respected company in the home improvement industryBenefits:Health InsuranceDentalVision InsuranceLife InsuranceShort-Term and Long-Term Disability401K with company matchPTOPaid holidaysUpward mobilityMonthly sponsored activitiesPaid trainingWork-life balanceComplimentary WAC Gym MembershipExterior Pros is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Created: 2025-01-26