Customer Associate Part-Time - Silver Spring Campus

Levine Music is a welcoming community where children and adults find lifelong inspiration and joy through learning, performing, listening to, and participating with others in music. Levine's core values - excellence and opportunity - infuse everything we do. Our distinguished faculty offer a broad and well-rounded curriculum that provides a strong musical foundation for students of different ages, abilities, and interests. We strive to make Levine's education available to everyone. Hundreds of students receive substantial scholarship assistance; many hundreds more receive free instruction through fully-funded, in-school programs.Position Summary: Primary responsibilities include all aspects of administration, communication, and customer service with customers and employees. 1 Open Position - Monday 4:00 PM to 9:00 PM, Thursday, 4:00 PM to 9:00 PM, Saturday, 9:00 AM to 5:00 PMLocation: Levine Music, Silver Spring Library, 900 Wayne Avenue, Silver Spring, MD 20910Duties and Responsibilities (including but not limited to):Campus SupportPerform front desk responsibilitiesAnswer the phones and provide information to the public regarding LevineHave essential knowledge of programs and events marketed on the Levine websiteCheck the voicemail and return callsMaintain room reservation scheduleCampus faculty support: maintain phone lists, place piano tuning requests, and update mailboxesProvide administrative support for technology questionsCoordinate with Day, Weekend, and part-time front desk staff to ensure substitute coverage for vacation, sick & other vacancies.Event ManagementSet up, attend, and assist at concerts, student recitals, and special eventsOrganize site support (equipment, warm-up rooms, etc.) for special scheduled events: studio recitals, master classes, lectures, and jamsCreate programs for student recitalsAssist with campus events and programs on assigned evenings and weekendsQualifications:Pleasant and professional phone manner and demeanorExcellent interpersonal and customer service skillsPrevious customer service experienceExcellent computer skills including Microsoft Word, Excel, Outlook, and database managementUnderstanding of office practices and ability to multi-taskWillingness to work in a team environmentHourly Rate: $17.85Levine Music is an Equal Opportunity EmployerLevine Music's employment policy is committed to anti-discrimination of employees or applicants based on sex, gender identity or expression, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected veteran status, age, or any other characteristic protected by law concerning any employment practices.

Created: 2025-01-25