Salesforce Senior Project Manager

Position Overview:We are seeking a highly experienced Salesforce Project Manager to lead the successful implementation, optimization, and ongoing management of Salesforce solutions for our organization. This individual will bring a deep expertise in Salesforce, a proven track record in project management, and the ability to collaborate with cross-functional teams to ensure alignment with business goals. As a key leader in our organization, the Salesforce Project Manager will drive the strategic execution of Salesforce projects, overseeing complex implementations, integrations, and ongoing improvements to maximize business impact.Key Responsibilities:Project Planning & Execution:Lead end-to-end Salesforce implementation projects, from requirements gathering through to deployment, ensuring projects align with business objectives and are delivered on time, within scope, and on budget.Develop comprehensive project plans, including scope, goals, resources, timelines, and budgets.Oversee project execution, track milestones, and manage all aspects of the project lifecycle.Stakeholder Communication & Collaboration:Act as the primary point of contact for business stakeholders, gathering requirements, understanding needs, and ensuring seamless communication across teams.Regularly communicate project status, deliverables, risks, and issues to senior leadership and key stakeholders.Foster a collaborative environment between business units, IT, and third-party vendors to ensure project success.Team Leadership:Lead and mentor cross-functional project teams, ensuring clear communication of roles, responsibilities, and expectations.Provide guidance, motivation, and support to ensure the project team remains focused on delivering high-quality results.Facilitate regular project meetings, including sprint reviews, daily stand-ups, and retrospectives (if using Agile methodologies).Risk & Issue Management:Proactively identify and manage project risks and issues, developing mitigation strategies to ensure projects stay on track.Ensure quick resolution of roadblocks or challenges that arise during project execution to minimize disruptions.Quality Assurance & Testing:Ensure thorough testing of Salesforce solutions through user acceptance testing (UAT) and quality assurance processes, working closely with the QA team to validate configurations, integrations, and functionality.Ensure solutions meet business requirements and quality standards before release.Post-Implementation Support:Coordinate post-implementation activities, including training, troubleshooting, and support to ensure smooth system adoption and user satisfaction.Evaluate the success of Salesforce implementations and provide recommendations for continuous improvement.Continuous Improvement:Stay current with Salesforce platform updates, best practices, and new features to ensure the platform is leveraged to its full potential.Identify areas for process optimization and recommend innovative solutions to enhance the business's use of Salesforce.Qualifications:Education: Bachelor's degree in Business, Information Technology, or a related field. PMP, Scrum Master, or similar certifications strongly preferred.Experience:A minimum of 7 years of experience in Salesforce project management, including extensive hands-on experience managing large-scale Salesforce implementations and enhancements.Proven track record of successfully managing Salesforce projects, with a deep understanding of Salesforce architecture, configurations, and integrations.Experience with Salesforce Sales Cloud, Service Cloud, Marketing Cloud, and other related Salesforce modules.Extensive knowledge of project management methodologies (Agile, Waterfall, or Hybrid), with a demonstrated ability to apply these frameworks to Salesforce projects.Experience managing vendor relationships and cross-functional teams.Skills:Advanced project management skills, with the ability to manage complex projects involving multiple stakeholders and deliverables.Strong leadership capabilities, with a proven ability to drive results through team collaboration and cross-functional -depth knowledge of Salesforce platform functionality, integrations, data migrations, and third-party applications.Excellent communication skills, with the ability to clearly convey technical and business concepts to a wide range of stakeholders.Strong problem-solving abilities, with a focus on delivering solutions that meet both technical and business requirements.Additional Requirements:Ability to work in a hybrid environment, with flexibility to work both remotely and in-office in New York City.Willingness to occasionally travel, if required, for project needs or stakeholder meetings.

Created: 2025-01-24