Peak Digital | Assistant to Founder and Project Manager

Position: Project Manager & Assistant (Web Generalist)Location: Remote (Work from home)Reports to: FounderAbout Peak DigitalPeak Digital is a feminist-led, purpose-driven team on a mission to modernize government websites and browser applications. We prioritize intuitive user experiences, accessibility, and innovative digital solutions. Our portfolio includes data-heavy web projects, user-centric designs, and everything in between. We value our team members immensely, fostering an environment where everyone can thrive.Job SummaryWe are seeking a proactive and emotionally intelligent Project Manager & Assistant (Web Generalist) to support our founder in managing client relationships, coordinating internal teams, and driving projects forward. In this long-term contract role, you will work 20-30 hours per week with the potential for full-time transition.Key ResponsibilitiesMeeting Coordination & CommunicationAttend and often lead client meetings alongside the founder, taking detailed notes and identifying action items.Draft and distribute agendas for both internal and client meetings, ensuring clarity on goals and next steps.Ensure stakeholders feel heard by facilitating open dialogue and summarizing points of agreement or concern.Project & Task ManagementCreate, assign, and manage tasks in Asana for developers, writers, designers, and data specialists.Monitor task progress, proactively following up on outstanding items and addressing any blockers.Track and update project timelines, milestones, and deliverables, ensuring deadlines are met.Prepare regular project status reports and share updates with the founder and key stakeholders.Team Coordination & SupportServe as the central point of contact between the founder, internal teams, and external collaborators.Schedule and coordinate important meetings and project checkpoints, ensuring all participants are well-prepared.Collaborate with team members via Slack (and other communication tools) to streamline project flow and maintain high team morale.Web Generalist ContributionsCreate or update sitemaps, user flows, and content inventories to support project needs.Provide input on web development best practices, considering security, accessibility (WCAG 2.2), and 508 compliance standards.Work closely with UX designers to ensure high-quality user experiences and consistent UI across various platforms.Assist with quality assurance (QA) and user acceptance testing (UAT) by reviewing designs, prototypes, or code, and flagging potential issues.Client Relationship ManagementCommunicate clearly with clients regarding project status, deliverables, and timelines, ensuring transparency.Gather client feedback, relay it to internal teams, and propose solutions that align with project objectives.Manage expectations by documenting and communicating scope changes, potential risks, or timeline adjustments.Process & DocumentationDevelop and maintain project documentation, including process guidelines, risk registers, and decision logs.Contribute to continuous improvement of workflows by identifying bottlenecks and recommending enhancements.Maintain accurate records of client interactions, project assets, and version histories in centralized repositories (e.g., Box, Google Drive).Self-Management & Personal OwnershipBe self-motivated and capable of organizing your workload effectively without heavy supervision.Prioritize tasks based on urgency and impact, ensuring that critical deliverables remain on track.Act as a proactive problem-solver, escalating issues to the founder as soon as they novation & Strategic InputKeep up-to-date on industry trends, emerging web technologies, and UX best practices.Offer fresh ideas for improving government websites, data-heavy platforms, and user-facing applications.Advocate for inclusive, user-centered design principles throughout the project lifecycle.Qualifications Proven ability to "read the room" and demonstrate strong emotional intelligenceExcellent communication, note-taking, and organizational skillsBasic knowledge of Drupal, Tailwind, React.js, Data Visualizations, Design Systems, and FigmaExperience using Asana, Slack, Google Workspace (Drive, Docs, Sheets)Self-motivated with strong time management skillsBachelor's degree in a related fieldFamiliarity with data-heavy website architecture or browser applicationsKnowledge of WCAG 2.2 accessibility and 508 complianceTermsContract position with potential for full-time20-30 hours per week, hourly rate negotiableHow to ApplyPlease send your resume, cover letter, contractor rate, and portfolio to [] with "Project Manager & Assistant" in the subject line. We encourage applicants from diverse backgrounds and experiences to apply.

Created: 2025-01-22