Ildico Inc. | Boutique Manager

About the Company: We are looking for an experienced Boutique Manager to provide oversight for all sales and operations of our luxury boutique. The Boutique Manager leads all operations at the location and is responsible for making sure the store functions smoothly while optimizing profits. The Boutique Manager will direct restocking efforts, the floor merchandising plan, as well ensuring that staffing, scheduling, and training are properly managed. In this position, the Boutique Manager must be able to acquire respect and motivate personnel to perform at their maximum capacity, keeping the store clean and in good working order. The ideal candidate will have a working knowledge of sales, staff training, merchandising, ordering, and excellent customer service skills.Responsibilities: Address customer complaintsfeedback in a professional mannerSet and monitor store's budget, making every effort to maximize efficiency and profitsCompile Daily Sales Reports Monthly Commission ReportsManage appropriate levels of stock and purchases while staying on budgetUphold compliance with all legal, health, and safety guidelinesSupervise employees, providing coaching and mentorship to optimize productivity and increase salesWork alongside Human Resources to conduct discipline, coaching, and, if necessary, termination of employeesProtect against loss by monitoring security, training staff and maintaining security camerasTrain, manage, and regularly evaluate staff performanceManage all store operations and delegate responsibilities and follow up on work resultsMaintain current knowledge of markettrendsQualifications: Previous managerial role as either boutique manager, high-level customer service or hospitalityRequired Skills: Strong working knowledge of management best practicesSolid communication and interpersonal skillsExceptional organization, strategic planning, and leadership skillsStrong style sense and an eye for merchandisingFamiliarity with data analysis and customer traffic principlesComputer skills, including retail management software, reporting and excel knowledge

Created: 2025-01-19